#1 FIELD SERVICE SOFTWARE FOR CONTRACTORS
ServiceTitan vs Housecall Pro vs Jobber
Breaking down the strengths and weaknesses of each software.
Features | Housecall Pro | Jobber | |
---|---|---|---|
IN THE FIELD | |||
Mobile app with customer convenience features with stable offline functionality. | |||
Customizable forms and pricing tools | |||
Detailed customer profiles, job history, prior invoices, notes | |||
Two-way SMS texting for customer inquiries and scheduling changes | |||
Pre-appointment GPS Tech Tracking for accurate arrival times | Limited | ||
End-to-End presentation mode: A visual pricing tool and estimate builder with good, better, best options | |||
IN THE OFFICE | |||
1) Robust dashboard with dynamic views that can be sliced & diced 2) Segment dashboard by business unit 3) Generate 150+ pre-built or customizable reports 4) Real-time cloud-based sync 5) Drill down KPI's | |||
Advanced payroll functionality. 1) Run automated commissions and spiffs 2) Incoming and outgoing transactions updated in real-time | |||
PRODUCTIVITY | |||
Email marketing automation 1) Hyper-targeted emails using your homeowner's information in ServiceTitan 2) Marketing Analytics dashboard | Limited | ||
Custom Reporting 1) Individual tech scorecards to monitor performance 2) Accessible CSR scorecards to track incoming booking data 3) Sales Tracking | |||
PLATFORM | |||
Mobile App: | iOS & Android | iOS & Android | iOS & Android |
Dashboard | Cloud | Cloud | Cloud |
FEATURES | |||
Exclusive access to user conferences, online support networks, and industry associations. | |||
Customized Nexstar dashboards | |||
Ideal number of Users | 2 - 1000+ | 1 - 49 | 2 - 49 |
White-glove, in person onboarding and implementation and support. |
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