#1 FIELD SERVICE SOFTWARE FOR CONTRACTORS
ServiceTitan vs Housecall Pro vs Jobber
Breaking down the strengths and weaknesses of each software.
Features | Housecall Pro | Jobber | |
|---|---|---|---|
| IN THE FIELD | |||
| Mobile app with customer convenience features with stable offline functionality. | |||
| Customizable forms and pricing tools | |||
| Detailed customer profiles, job history, prior invoices, notes | |||
| Two-way SMS texting for customer inquiries and scheduling changes | |||
| Pre-appointment GPS Tech Tracking for accurate arrival times | Limited | ||
| End-to-End presentation mode: A visual pricing tool and estimate builder with good, better, best options | |||
| IN THE OFFICE | |||
| 1) Robust dashboard with dynamic views that can be sliced & diced 2) Segment dashboard by business unit 3) Generate 150+ pre-built or customizable reports 4) Real-time cloud-based sync 5) Drill down KPI's | |||
| Advanced payroll functionality. 1) Run automated commissions and spiffs 2) Incoming and outgoing transactions updated in real-time | |||
| PRODUCTIVITY | |||
| Email marketing automation 1) Hyper-targeted emails using your homeowner's information in ServiceTitan 2) Marketing Analytics dashboard | Limited | ||
| Custom Reporting 1) Individual tech scorecards to monitor performance 2) Accessible CSR scorecards to track incoming booking data 3) Sales Tracking | |||
| PLATFORM | |||
| Mobile App: | iOS & Android | iOS & Android | iOS & Android |
| Dashboard | Cloud | Cloud | Cloud |
| FEATURES | |||
| Exclusive access to user conferences, online support networks, and industry associations. | |||
| Customized Nexstar dashboards | |||
| Ideal number of Users | 2 - 1000+ | 1 - 49 | 2 - 49 |
| White-glove, in person onboarding and implementation and support. |
