ServiceTitan blog.

Get the knowledge and inspiration you need to run your home and commercial service business better.

ServiceTitan Helps Kinetico Dealers Stay Connected With Modern Customers

Rod Yoder has been at Kinetico for almost 24 years, and he’s seen water treatment equipment evolve through the years — even before the Covid-19 pandemic provided even more impetus for change. Kinetico’s new partnership with ServiceTitan is all about the future of water treatment.

Wildfires, Coronavirus Drive Fear, IAQ Interest; Don’t Mix Them In Marketing

A worldwide Coronavirus pandemic already made 2020 frightening enough. Wildfires shrouding the Western U.S. in smoke have added to the misery. Resideo, the global home products producer and distributor, provides guidance on when, and how, to broach Indoor Air Quality (IAQ) solutions with customers.

General Needed Summer Upgrade to ServiceTitan, and That’s What Happened 

Patrick Somers started as a tech at General Air Conditioning & Plumbing in 2009, and worked his way to becoming president and CEO in 2018. He led his company through a transition to ServiceTitan software earlier this year.

ServiceTitan’s Data, Presentation Power 3rd-Generation Septic Business To Next Level

Sheryl and Stacy Creech run Creech’s Plumbing and Septic, a third-generation plumbing and septic company in Wilson, N.C., and have switched to ServiceTitan after trying three other companies for various amounts of time.

Plumbing, Business Tips, Technician Tips

Top 15 Plumbing YouTube Channels for Industry Professionals

As a commercial and residential plumbing contractor, whether you’re an owner, manager or a solo everyday professional, you know how difficult it can be to stay on top of things, keep abreast of trends, and learn new tips and tricks from fellow pros.You want to grow your plumbing business, market it well, and be aware of all the trends affecting the plumbing industry.

All Industries, Pro Features, Product Announcements

Announcing ServiceTitan Marketing Pro - Direct Mail and Reputation

High performing contractors know that following up on every opportunity across multiple channels and maintaining a positive online reputation are critical to success. But when it comes to direct mail and managing the process of reviews and gathering actionable insights, these marketing best practices can be a challenge to follow. Marketing Pro is about to change all that.

3 Tools to Grow a Profitable Electrical Business

Master electrician Chris Crew explains how a digital price book, add-on sales, and free training can help grow your business. Crew explains how companies need to equip all service techs with modern business tools—such as training, software, and marketing plans—to really succeed.

All Industries, Business Tips

Best Time Clock Apps For Small Business Employee Time Tracking

Finding a new time clock app or looking for the first time can feel a bit like a wild goose chase. There are a ton of options to choose from and once you think you’ve found the best one, another timecard app with more bells and whistles presents itself. After researching the best time card app choices for small businesses, one thing is very clear, there is a seemingly never ending list of options. 

These Key KPIs Drove Ismael Valdez from Zero to $30M, Fast

NexGen Air CEO Ismael Valdez says taking a blended HVAC-plumbing business in Southern California from zero profitability to $30 million in four years required smart, data-driven decisions. He outlines the five most important KPIs for every growth-minded contractor to know and track.

All Industries, Business Tips, Pro Features

Direct Mail Marketing for Contractors | How to Build Effective Campaigns

Home services businesses are focusing their marketing efforts on capturing an audience that’s more mobile than ever. Email, video, social media, and online search ads all present new opportunities for businesses to reach customers. You might be surprised to learn that direct mail marketing, which precedes digital channels, can actually increase your chances of getting in front of customers. In some cases, it’s more effective than many digital marketing methods. 

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