ServiceTitan Blog

4 Essential Steps for Annually Setting Field Service Technician Goals

Each year, your company likely meets with employees on a one-on-one basis for a performance review. This reviews the employee's skills, contributions, and value to your company. It is also a way to assess how the employee is doing and to look for areas where improvements can be made.

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$165m For ServiceTitan and the Future of Home Services

The founding of ServiceTitan is very much the story of the American dream.

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6 Emerging Field Service Trends to Look For Now and In 2019

To make sure you’re competing well for the attention of your prospective and previous customers, it’s important to stay on top of the most recent and up-and-coming field service trends. In some cases, these impact how you will provide field, home or local services to your customers, but generally, these deal with how your company connects you to those customers, when they first meet your brand and after service is completed.

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5 Essential Tips to Make Your HVAC Website Stand Out

As the operator of an HVAC shop, you know that you don't regularly have homeowners coming into your location to browse your offerings. Pedestrians aren't pausing at your storefront to get a peek at the latest condensers or maintenance contract deals.

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What Is Dispatch Management for Home Service Businesses?

Your schedules and routes are set. You’re ready to get your trucks rolling and keep them moving, one service call to the next. You’ve matched your best-qualified technicians to the vehicles, equipment, and maybe even other contractors they’ll need to be able to meet your customers’ expectations upon arrival.

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What Millennials Want from the Home Services


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How to Choose the Best Field Service Technician Tool Bag

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How to Get Quality HVAC Leads For Your Business

Every HVAC company knows the struggle of trying to generate new business leads. In a service industry like this one, you always need more customers. After you repair one homeowner’s air-conditioning unit, you need another client to serve. After a deluge of furnace repairs on a cold winter week, you may be super slow the next. That’s why it’s vital to continually bring in new clients — but how?

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The Top 8 Field Service Management Books Every Pro Needs to Read



Whether you're still a novice in the trades or have decades of experience service homeowners and running your own business, you never stop learning. Being a successful tradesperson in 2018 means staying aware, informed, and always ready to sharpen your skills and anticipate emerging shifts in your injury.

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18 Best Plumbing Tools For Home Service Techs in 2018

Tradespeople are known for being good with their hands, but being good with your hands means knowing when and how to use the right tools. Plumbers are no exception and have to navigate an array of different issues—and sometimes hazards—to best serve homeowners and provide lasting plumbing solutions. Below, we take a look at the some of the essential tools plumbers use to service the modern homeowner.

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