ServiceTitan blog.

Get the knowledge and inspiration you need to run your home and commercial service business better.

How Plumbing Estimating Software Improves Bidding and Facilitates Faster Growth

Looking for plumbing estimating software? Take an in-depth look at how ServiceTitan is a better field service management solution to automate processes, streamline and improve bidding, and jumpstart business growth — while keeping your teams organized and on the same page.

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Business Tips

How to Manage a Service Business in 2020 | 8 Tips from Experts

When you manage a service business, achieving company goals often entails overcoming significant challenges and uncertainties because of marketplace changes or other unforeseen circumstances. ServiceTitan helps business owners, tradespeople, and contractors face those challenges with confidence and capabilities that rival any other tech-enabled business in today’s market.

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HVAC, Technician Tips, Guides

HVAC Work Van Organization Ideas to Improve Tech Efficiency

When your HVAC techs perform work out in the field, their company vehicle serves as their home base—making creative HVAC van setup ideas a crucial aspect of maximizing tech efficiency and organization. An HVAC work van or truck stores all of the tools and resources your team needs while on the job. It needs to be kept tidy to keep techs safe and productive, so they’re always ready for the next job.

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HVAC, Business Tips

ServiceTitan and Carrier/Bryant Integration: Pricebook, Lead Generation + More

Elaine Rosenthal of Colony AC in the Dallas/Fort Worth area is excited about the new integration between ServiceTitan and Carrier/Bryant brands. She highlighted how the integration between the leading home and commercial services software and Carrier will help her team process rebates more efficiently.

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All Industries, Pro Features, Business Tips

Coming Soon: All New Marketing Analytics Dashboard

Have you ever felt like marketing your field services business is like playing a guessing game? If you said “yes”, you’re not alone — it’s something many marketers often struggle with. Nonetheless, it’s important to know how your marketing campaigns and overall channels are performing so you can measure your return on investment (ROI) and help you make better marketing decisions. But trying to make sense of marketing analytics isn’t always easy. It can be overwhelming to parse through lots of data and find the information you need.

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How to Attract and Retain Top Techs by Offering Business Equity

To recruit and retain top technicians in the trades, you need to think like a start-up. Try rewarding employees with equity in your business to give them a sense of ownership. We discuss how startups leverage equity to attract top talent, and other types of incentive packages.

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Landscape, Business Tips, Technician Tips, Guides

Best Lawn Care Equipment for Your Landscaping Business

Does transforming an overgrown, weed-filled yard into a nicely manicured lawn with perfectly mulched trees, flowers and plants make your high-performing landscape technicians bloom with pride? Help your techs deliver an awesome customer experience by using the best lawn equipment for a perfect mowing and mulching job every time. Here’s a lawn care equipment checklist with 23 lawn tools your landscaping techs need in 2020 to provide the most professional customer experience.

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A Plumbing Sales Training System That Increases Your Average Ticket Prices

One of the most common concerns we hear from plumbing contractors is that their average ticket prices are lower than they’d like them to be. Some plumbing business owners are leveraging sales training programs to help their techs improve at sales.

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How ServiceTitan Helped Colony AC Through Transitions

Elaine Rosenthal of Colony Air Conditioning and Heating in Texas grew up in the HVAC industry. She led a search for their company’s next software provider, after frustrations over the years. Rosenthal and her team had interviewed ServiceTitan and competing software brands and kept circling back to ServiceTitan. 

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Pro Features

Track CSR Productivity While Working Remotely with ServiceTitan Phones Pro

How do you track and manage your CSRs’ time and productivity when working remotely? How do you ensure your CSRs are handling calls efficiently and understand what they are doing with their time? When are you busiest call times and when are your CSRs sitting idle? As a CSR Manager, those are the questions that may be top of mind, especially if you are using a cloud-based phone system that allows your team to work from home.

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