How can a software grow a chimney sweep business?
Modern, all-in-one field service software helps chimney sweep service businesses optimize their processes and operations, so they can focus on boosting cash flow, adding new customers, and growing revenue.
With a cloud-based customer relationship management (CRM) platform such as ServiceTitan, you can add more technicians—the source of most of your company’s profits—without needing to add more office staff. Everyone performs their jobs more effectively and efficiently utilizing ServiceTitan features that make business reporting, bookkeeping, answering customer calls, and dispatching techs a whole lot easier.
ServiceTitan customers also see business growth through improved sales and service by the technician. ServiceTitan’s mobile app equips chimney sweep techs to arrive at each job fully informed, which leads to better customer service, earning more customer referrals, and building a strong network of online and social media reviews.
The multi-option estimate builder helps chimney sweeps close more jobs at a higher average ticket increasing the profit per technician across the entire company.
Does your chimney sweep service software integrate with Quickbooks?
Yes. ServiceTitan's Chimney Sweep Software integrates with Intuit QuickBooks Online and with QuickBooks Desktop Premier and Enterprise editions. With easy QuickBooks integration, chimney sweep service professionals save time on accounting procedures and automate the flow of information from invoicing on the job site to reconciliation in your accounting software, without the hassle of redundant data entry.
Does your chimney sweep software have a mobile app?
ServiceTitan’s user-friendly mobile app, ServiceTitan Mobile 2.0, is available for both iOS and Android mobile devices. It's frequently updated for increased speed and new features, giving your chimney sweep service techs, back-office staff, and sales team complete access to the latest features from a mobile device.
ServiceTitan Mobile 2.0 provides chimney cleaning technicians with complete customer information and service history, best routing directions to the customer’s location, notifications of online bookings and new jobs, multi-option estimate templates, and even the proper payment processing workflow to follow in the field. And, it's all accessible through a mobile device, such as an iPhone or iPad.
Can our technicians use the mobile app to take and store photos and videos?
Absolutely! With ServiceTitan, your techs can take and upload hundreds of photos, videos, and other documents straight from their mobile app. Meanwhile, all of the data updates in real time, so your office staff, operations team, and other employees can access the images from anywhere. Additionally, your chimney sweep techs can present photos on their mobile devices, along with pricing, while giving good-better-and-best service options from the field, enhancing customer service, growing average ticket size, and boosting profitability.
What if I have a chimney sweep technician who isn’t comfortable with technology?
We built our mobile app, ServiceTitan Mobile 2.0, with non-tech people in mind. With just a day or two of training, you’ll be amazed at how comfortable chimney sweeping techs and installers become with ServiceTitan's field service software, an easy-to-use and intuitive platform that allows them to work smarter, not harder.