What to Include in a Plumbing Call Center Script (w/ Sample)

A year ago, Vines Restoration, Plumbing and HVAC averaged about 400 to 500 abandoned calls—a day. That meant the office staff at Vines spent an inordinate amount of time recla...

Lutwiller said parents should do more to encourage children not interested in college to consider careers in the trades. “College just might not be the right path,” he said. “...

In 2017 Heuser decided to make changes for his own well-being. He started getting up at 4:30 a.m. to work out, and eventually lost more than 100 pounds. He also decided to inv...