Toolbox for the Trades

Live Podcast Interviews with Top Industry Contractors

Operations • 42 minutes

How Proper KPI Tracking Can Transform a Business’s Profitability

Management • Business Tips • 47 minutes

A Guide on How to Hire and Retain Top Technicians

Aqua Clear Water Systems GM Lydia Brewster uses unconventional hiring and onboarding metho...

Business Tips • 44 minutes

Happy Calls: Let Your Customers Hear Your Smile

Chelle Allen owns iconnectu, a business that helps trade companies gather client feedback ...

Operations • 39 minutes

Money on the Line: Give Your CSRs the Tools to Succeed

CallPoint VP Ralph Johnson believes CSRs are the frontline of home services and need all t...

Management • Business Tips • 45 minutes

From Reactive to Proactive: Implementing a Vivid Vision

Darrell Whiteaker and Lindsay Ramsey of Inception Plumbing discuss organizing thoughts, se...

Business Tips • Productivity • 49 minutes

How Harnessing AI in the Trades Is Rapidly Transforming Service Companies

Rilla founder & CEO Sebastian Jimenez believes the future of trade sales lies in "virtual ...

Guides • 48 minutes

Building Connections: How to Strategically Network at Pantheon

ServiceTitan Brand & Marketing Industry Lead Ellen Rohr shares her top tips for success at...

Management • 46 minutes

Leverage Your Commercial Contracting Services for Better Growth

Brian Ruffner and Charlie Warren aim to help trade companies, especially commercial contra...

Technician Tips • Management • Business Tips • 46 minutes

How Second-Chance Hiring Can Improve Employee Engagement

CEO Christian Rattin of Five Star Home Services is proving that employee engagement and se...

Marketing • 41 minutes

How Companies in the Trades Can Evolve Digitally to be More Competitive

Scorpion CRO Jamie Adams helps trade companies navigate and optimize digital marketing str...

undefined • 45 minutes

The $40 Million Answer: Make Your Customers Feel Seen and Heard

As the new president of a long-established HVAC company, Lawrence Castillo boosted revenue...

Productivity • Management • Business Tips • 46 minutes

How CSRs and Techs Create The Right Buying Environment for Your Customer

Power Selling Pros President & Founder Brigham Dickinson helps companies boost sales by fo...

Industry Insights • Industry Trends • 49 minutes

How to Keep Profits High When Customer Spending is Low

ServiceTitan's Chris Hunter and Deanna Kawasaki monitor economic changes impacting trades.

About the Show

Toolbox for the Trades is a podcast where top service professionals share the tips, tricks, and tactics they use to succeed in their industry. Hosted by Jackie Aubel, this podcast is brought to you by ServiceTitan—the leading home and commercial field service software.

Episodes will feature stories and strategies to help contractors grow and scale their service business.

Get on the show!