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Management • Business Tips • Operations • 37 minutes

Say “Yes” and Figure It Out: How to Turn Customer Needs Into Recurring Revenue

August 4, 2026

Episode Overview

Growing a commercial landscaping business is one thing. Building a company that can scale without consuming your life requires a strategy. In this episode, Tony Lisa, CEO of CAM Partner Holdings, joins the show to discuss how he transformed a traditional landscaping company into a diversified property services business serving commercial real estate across New England. Tony shares how listening to customers led to new service offerings, why investing in people was the key to sustainable growth, and what business owners should know before pursuing acquisitions or expanding into new markets.

Join us as we discuss: 

  • [5:01] Why you’re only as good as the job you’re doing right now

  • [14:52] Why a functional business partnership is like a marriage

  • [21:59] When you lose a customer’s trust and first steps to recovery 

  • [27:16] Inside CAM Partners' acquisition strategy and advice for owners scaling from $5M to $10M 

Check out these resources we mentioned during the podcast:

You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here

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About the Show

Toolbox for the Trades is a podcast where top service professionals share the tips, tricks, and tactics they use to succeed in their industry. Hosted by Jackie Aubel and Amanda Salvatore, this podcast is brought to you by ServiceTitan—the leading home and commercial field service software.

Episodes will feature stories and strategies to help contractors grow and scale their service business.

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