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#1 FIELD SERVICE SOFTWARE FOR CONTRACTORS

ServiceTitan vs Jobber

Breaking down the strengths and weaknesses of each software.

Feature
Jobber
FRONT OFFICE
Scheduling
Dispatch
Call RecordingLimited
Call Recording
Property Data
Invoicing
Opportunities (Follow-up Tab)
Recurring Serviecs ManagementLimited
Materials Tracking
Adjustable Capacity Planning
Memberships w/ recurring service eventsLimited
Call RecordingLimited
Map Routing OptimizationLimited
Accounting for the Front Office
Tags Capabilities and Reporting
MOBILE TECHNICIAN
Multiple Estimates (Good, Better Best)
Proposals (Also can be created in the office)
GPS Tracking
Equipment HistoryLimited
Job HistoryLimited
Technician timesheets
Payroll ApprovalLimited
Required FormsLimited
HOMEOWNER EXPERIENCE
Online Web BookingLimited
Online PaymentsLimited
Automated reminders (Text , Email)
Integrated SMS/Text
Customer Portal to view Invoices/Estimates
Two-way SMS/chat (Office & Home Owner)
Integrated FinancingLimited
Real-time technician tracking
MANAGEMENT & INSIGHTS
Pre-built ReportingsLimited
Customizable Reports
Scheduled / Automated Report Delivery
QuickBooks Integration / Web Connector 2.0Limited
InTaact (ENT)
Track marketing numbers
Pre-built dashboards
Purchase Order ManagementLimited
Truck replenishment mgmt
Task Management
Office timesheets
Payroll Management
Inventory Management
API AccessLimited
Technician approvalLimited
Configurable payroll
Accounts Payables (Owed to Vendors)
Knowledge Base Resources (On demand training resources)
Comission trackingLimited
Custom Pricebook with Integration Catalog
Project Tracking Limited
PRO PRODUCTS
Marketing ProLimited
Pricebook Pro
Phones Pro

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