This post highlights top alternatives to Jobber for businesses that have outgrown the software, found it lacking, or want to compare it with other field service management solutions (FSM).
We’ll provide overviews of nine Jobber competitors, starting with our field service management software, ServiceTitan, so you can find the best software solution for your business needs.
Jobber Alternatives
Want to see how ServiceTitan works to streamline business management for field service companies? We specialize in helping HVAC, plumbing, electrical, and other trade service businesses work smarter and grow revenue. Schedule a call to get a free one-on-one walk-through of our platform.
Things to Keep In Mind When Comparing Field Service Management Software
Jobber offers support for core job management tasks such as scheduling, quoting, work orders, invoicing, and payments. It serves a wide variety of field service businesses, including cleaning, chimney sweeping, landscaping, roofing, lawn care, pest control, and locksmithing.
At first glance, field service management (FSM) platforms seem very similar. Most offer essential tools like job scheduling and dispatching, work order management, estimates and invoices, technician mobile apps, job management tools, and accounting integrations.
However, the way these platforms function in practice can vary significantly. Many FSM solutions have limitations that may not be immediately apparent, such as:
Scalability issues: Some systems work well for small, single-location businesses with a couple of trucks and technicians. But as your business grows—adding more technicians and trucks in the field, operating from multiple locations, or launching new divisions or business units—these platforms may struggle to keep up with your needs.
Limited functionality: A platform might include features like reporting or scheduling, but lack depth or efficiency. For example, reporting tools might not let you drill down into your data, or scheduling tools might lack automations that significantly improve productivity and profitability.
In addition to feature-to-feature comparisons, it’s important to consider other critical aspects when choosing an FSM solution, such as:
Community resources: Does the platform have an active user community to share insights and best practices? (This can be invaluable, as we’ll discuss below.)
Customer support: Are support resources readily available, and do they offer the kind of assistance that can truly enhance the customer experience and transform your business and field service operations?
Understanding these nuances can help you select an FSM solution that not only meets your current needs but also grows with your business over time.
1. ServiceTitan
Our years of experience, sizable workforce, and industry expertise fuel the development of over 200 new features and improvements yearly to support growing businesses—delivering more than any other field service software in the market.
For the past decade, ServiceTitan has revolutionized how contractors operate, making us a solution you can trust to support your business needs today and scale with in the future.
The following are some reasons to choose ServiceTitan over Jobber:
Reason #1: The Breadth & Depth of ServiceTitan's Features
Throughout the ServiceTitan platform, our robust suite of features provides day-to-day efficiency gains for contractors and field service businesses.
For example:
Job Costing Reports & Metrics: Advanced job costing functionality offers a level of accountability and control that makes it easier to track profitability across your business.
Robust, Built-In Pricebook: Upload a pricebook you’re already using, create a new pricebook from scratch, or upgrade to our Pricebook Pro product for a pre-built, continually managed flat-rate pricebook. Advanced features such as dynamic pricing automations, bulk editing, and direct access to industry supplier catalogs save time and ensure that your prices are up-to-date and profitability is protected.
Automated Connection Between CRM Data and Marketing Tools: Native marketing functionality is continually informed by the most up-to-date customer data inside ServiceTitan. Our Marketing Pro feature means service industry contractors can easily generate micro-targeted campaigns (such as email marketing) to build business.
Complete Visibility Into Reporting Data: In addition to the 30+ built-in customizable reports that are standard with a ServiceTitan subscription, users can also customize reports with targeted filters for specific needs, empowering business owners to have complete visibility into their data.
Integrations with Accounting Software: Automated two-way syncing between QuickBooks Desktop and QuickBooks Online so your accounting is always up to date. We also integrate with Sage Intacct and Viewpoint Vista.
Built-in Inventory Features: Access and leverage a suite of tools to optimize inventory across the office, warehouse, and field. Team members can access Inventory Overview, Replenishment, Purchase Orders, and Barcode Scanning via our Mobile App, to further streamline workflows.
Reason #2: A Platform That Scales with You as You Grow
ServiceTitan supports small businesses up to enterprise-level operations. If you are a medium-sized to larger enterprise or have ambitions to grow, our software is set up to support you.
This is exemplified throughout our platform in numerous ways. For example:
Support for Multiple Business Divisions, Business Units & Properties: We offer features to support residential and commercial service, as well as construction divisions. We support multi-tech jobs, multi-location shops, and roll-up reporting to track metrics across your operation.
System Consolidation/All-in-One Functionality: We bring the functions of standalone systems into one connected software solution. No alternatives bring together FSM, CRM, ERP, and financial management technology (fintech) to deliver an unmatched experience for growing businesses.
Enterprise Hub — At the Center of the Ecosystem and Tech Stack: With ServiceTitan Enterprise Hub, features such as roll-up reporting, roll-up dashboards, a centralized contact center, and Marketing Pro Enterprise promote efficiency and profitability across every branch of your business. From our 30+ direct integrations to open APIs, we provide a seamless connection to third-party platforms to not only ensure real-time data syncing but also make ServiceTitan the source of truth for your data.
Infrastructure to support you as you grow and scale: We’ve been the leading software of the trades for over 10 years and are backed by leading investors. With quarterly releases, we’re continuously delivering new features and improvements right to your account, so you know your business is running with the latest innovation in the market. Our platform provides the reliability and support that’s needed for a business operating in a 24/7 world. With our historical uptime of 99.9%, ServiceTitan is a partner you can rely on.
Security: Protecting customer data is a top priority for ServiceTitan, so we have implemented best-in-class security practices to keep customer data safe based on best practices in the SaaS industry. We have compliance with PCI-DSS Level 1 (the highest security standards for handling credit card payments), AICPA SOC 1 Type I (financial reporting controls), and AICPA SOC 2 Type II (ensuring data security, availability, and privacy are consistently maintained). ServiceTitan’s formal security program is detailed in its independent third-party SOC-2 audit report and ServiceTitan’s Security and Privacy Documentation. ServiceTitan’s Security and Privacy Documentation and independent third-party audits demonstrate the advanced security framework that ServiceTitan uses to protect customer information.
Reason #3: Excellent Customer Support and Community Resources
While Jobber is known for offering a great community of users, ServiceTitan also offers robust customer support, community, and training resources that help our users develop greater industry expertise, get maximum usage out of our product, and learn how to implement best practices to grow their businesses and revenue.
For example, ServiceTitan users get exclusive access to:
Knowledge Base: Help articles that walk through features on our platform.
Dedicated Support Teams: A personal support team to address specific questions and concerns.
Comprehensive Training and Onboarding: Extensive training and onboarding for new users to help with understanding the software and utilizing features effectively.
Titan Exchange: A cloud-based platform for sharing assets such as contracts, templates, checklists, and other valuable information.
TitanAdvisor: With personalized feature recommendations and focused, step-by-step guidance, TitanAdvisor takes the guesswork out of choosing the right ServiceTitan features for your business, so you get the results you want.
ServiceTitan Community: A users-only message board for sharing ideas for our software and business in general.
Free Peer-Group Training: A program run by ServiceTitan employees through Ember and Spark sessions, designed to share best practices.
Certified Admin Program: Provides a structured approach to increasing knowledge of ServiceTitan, as well as constant and continuing education on the software.
Business owners and operators, particularly in the core industries that ServiceTitan was built to support (HVAC, plumbers, electricians, etc.) find these resources to be invaluable for getting the most out of our platform, as well as staying up-to-date with the best practices and strategies that are working for other companies.
For example, here are some testimonials from people in the ServiceTitan Community:
“ServiceTitan Community has had a massive impact on our growth as a company. We have created connections, gleaned ideas/strategies, and grown exponentially. That may have never happened without the network that Community provides.”
“The ServiceTitan Community provides a wonderful opportunity for networking. It’s a great place to have questions quickly answered. You can search by keywords to pull up resources and, if these can’t answer your question, you can post your question as a discussion and have other users help. Having the community helps all ServiceTitan users to feel connected to one another! I love the ideas page where we can post our ideas about the direction we would like to see the software go. This helps us feel like valued customers when we can influence the future of the software!”
Reason #4: A Deep Focus on AI Technology for the Trades
ServiceTitan is at the forefront of bringing AI to the trades. With Titan Intelligence (TI), our AI engine, you get actionable insights to help automate repetitive and simple tasks, predict outcomes, lower costs, and stay competitive in a world run by data.
The key difference between ServiceTitan and other solutions when it comes to AI development for the trades is twofold:
Access to trade-specific data: AI takes an enormous amount of data inputs to develop effectively, and ServiceTitan benefits from trade-specific data across thousands of customers and locations giving us a significant advantage compared with other providers.
Dedicated AI division: ServiceTitan has an entire division — Data, Titan Intelligence, and AI — that is dedicated to developing these advanced technologies for our customers. We’re developing an AI platform for the trades — not simply a series of chatbots within our software.
Reason #5: Extensive Workflows That Support Commercial Service
We continue to roll out new commercial-focused features and improvements, including client-specific rate sheets, office estimates, project tracking, job costing reports, purchase orders, inventory management, and more.
Therefore, if your company is focused on commercial service, or has both commercial and residential service divisions (as many of our customers do), ServiceTitan may be a good fit for your business because we have robust workflows for serving both business divisions.
Check out our in-depth Jobber vs. ServiceTitan comparison page.
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Schedule a Free Demo of ServiceTitan’s All-in-One Platform
The features and benefits we’ve discussed so far are just some of the areas where ServiceTitan’s platform helps commercial and home service businesses improve efficiency and profitability.
We also offer tools for:
Estimates and Proposals
Mobile App (Compatible with Android and iOS devices)
Self-serve Customer Portal with Online Payments
And more
To see why our field service management platform is trusted by 100,000+ service professionals, schedule a call to get a free, live, one-on-one walk-through of how our user-friendly software can help you grow revenue, work smarter, and keep your business processes on track.
2. Housecall Pro
Housecall Pro is a mobile field service management software solution for home service businesses. Similar to ServiceTitan, it offers a wide range of features such as scheduling and dispatching, estimates, invoicing, QuickBooks integration, and more.
Pricing information can be found here.
Check out our complete comparison article: Housecall Pro vs. ServiceTitan
3. Kickserv
Kickserv offers a variety of tools for large and small businesses. Like other FSM software, it provides a mobile app as well as desktop features for job management, scheduling, workforce management, and more.
Pricing information can be found here.
Check out the feature comparison chart on our comparison page: Kickserv vs. ServiceTitan
4. FieldEdge
FieldEdge offers scheduling, dispatching, invoicing, and customer management tools designed for HVAC, plumbing, and electrical businesses. It includes features like technician tracking, price presentation, service agreement management, and QuickBooks integration. The mobile app allows techs to view jobs, update work orders, and process payments in the field.
Pricing information can be found here.
Check out our complete comparison article: FieldEdge vs. ServiceTitan
5. Service Fusion
Service Fusion describes itself as an “All-In-One Field Service Management Software.” It offers a wide range of features, including job scheduling, dispatching, GPS fleet tracking, estimates, invoicing, and customer communication tools.
It supports multiple payment processors and offers mobile access for field technicians. The platform is built for various trades and aims to centralize operations into one system without needing multiple software tools.
Pricing information can be found here.
Check out our complete comparison article: Service Fusion vs. ServiceTitan
6. ServiceTrade
ServiceTrade is geared toward commercial service contractors and emphasizes recurring work and asset management. It includes tools for job scheduling, real-time dispatching, time tracking, quoting, customer portals, photo and audio documentation, and service agreement tracking. It also supports integration with accounting systems and aims to improve visibility into job histories and planned maintenance.
Pricing information can be found here.
Check out our complete comparison article: ServiceTrade vs. ServiceTitan
7. ServiceMax
ServiceMax, like other field service solutions, is designed to provide better visibility into your field service operations. It offers a number of products, such as Asset 360 for Salesforce, ServiceMax core, ServiceMax FieldFX (their mobile app), and ServiceMax Engage (for customer engagement).
Check out our complete comparison articles: ServiceTitan vs. ServiceMax and ServiceTitan vs. ServiceMax vs. Jobber
8. FieldPulse
FieldPulse is an all-in-one field service software designed for trade contractors and construction professionals. Its key features include job scheduling and dispatching, estimates and invoices, time tracking, pricebooks, inventory management, and more. It also integrates with QuickBooks and other accounting tools to streamline financial processes.
Pricing information can be found here.
Check out our article: 7 Best FieldPulse Alternatives
9. Workiz
Workiz is a field management software that helps field service businesses in a range of industries manage scheduling, dispatching, invoicing, customer relations, and more. Workiz offers automated SMS messaging, call tracking, and job alerts, while its Genius AI toolset enables smart responses and insights from call recordings.
Pricing information can be found here.
Check out our comparison article: Workiz Alternatives
To see how ServiceTitan compares to other FSM platforms, visit our comparison hub.
ServiceTitan Software
ServiceTitan is a comprehensive software solution built specifically to help service companies streamline their operations, boost revenue, and substantially elevate the trajectory of their business. Our comprehensive, cloud-based platform is used by thousands of electrical, HVAC, plumbing, garage door, and chimney sweep shops across the country—and has increased their revenue by an average of 25% in just their first year with us.
