ServiceTitan vs
FieldEdge (formerly dESCO)

Live Support - Tracking Tools - Dedicated Success

ServiceTitan was designed specifically for the home service industry, to better manage their growing business.

679 Reviews

Discover Why Service Companies Prefer ServiceTitan Over FieldEdge

Our software was built from the ground up for growth and efficiency

Features
In the Field

Mobile app with customer convenience features with stable offline functionality. 

Limited

Customizable forms and pricing tools 

Limited
Detailed customer profiles, job history, prior invoices, notes
Two-way SMS texting for customer inquiries and scheduling changes
Pre-appointment GPS Tech Tracking for accurate arrival times
End-to-End presentation mode: A visual pricing tool and estimate builder with good, better, best options
In the Office
Robust dashboard with dynamic views that can be sliced & diced
  • Segment dashboard by business unit
  • Generate 150+ pre-built or customizable reports
  • Real-time cloud-based sync
  • Drill down KPI's
Limited
Advanced payroll functionality.
  • Run automated commissions and spiffs
  • Incoming and outgoing transactions updated in real-time
Productivity
Email marketing automation
  • Hyper-targeted emails using your homeowner's information in ServiceTitan
  • Marketing Analytics dashboard
Custom Reporting
  • Individual tech scorecards to monitor performance
  • Accessible CSR scorecards to track incoming booking data
  • Sales Tracking
Platform

Mobile App:  

iOS & Android
iOS & Android

Dashboard

Cloud
Cloud
Features

Exclusive access to user conferences, online support networks, and industry associations.

Customized Nexstar dashboards

Ideal number of Users

2 - 1000+
1 - 499

White-glove, in person onboarding and implementation and support.  

How Can ServiceTitan Grow Your Business?

Improve Sales. Efficiently.

ServiceTitan's mobile app for technicians instantly transforms your techs into sales superstars.

Using the Visual Pricebook, your techs can easily build beautiful service options for your customers.

Invoices are generated automatically, your customers can pay on the spot, and all data is synced back to the office instantly.

Say goodbye to papertrail headaches.

A Better Customer Experience

In the office, ServiceTitan's Phone Integration will automatically pull up your customer's profile when they call.

When dispatching a tech, your customers will feel at ease about a stranger entering their home when they get a photo and bio of your tech.

Create a remarkable experience and reduce the service window by allowing your custoemrs to see how far away the tech is on a map in real-time.

Your customers won't stop talking about you.

Real-Time Data

Because ServiceTitan powers your office, your tech's mobile app, and integrates with your phones, all your data is in one place.

The Dashboard shows key metrics at your finger tips, such as today's revenue, tech and CSR performance, and more.

Meet your company goals and discover growth opportunities with better data.

You can stop with the spreadsheets. Finally.

Used By the Fastest Growing Home Service Companies

Bryant Electric Owner

Bryant Electric Services

109% Increase in Revenue
in one year

"We had used another software before ServiceTitan, and boy, am I glad we switched! Tracking of jobs, KPI's and keeping everybody on the same page has been an easy breeze without wasting time. Really, we wouldn't be where we are without ServiceTitan."

Monkey Wrench Plumbing Owner

Monkey Wrench Plumbing Company

74% Increase in Revenue
in one year

"We used to have such a cumbersome process between the guy in the field and the office. Now everything's done on the spot in real time, which gives techs the ability to not rely on the office so much."

Tiger HVAC and Plumbing Owner

Tiger Plumbing, Heating, Air, & Electrical Services

26% Increase in Revenue
in one year

"Prior to implementing ServiceTitan, we were calculating all of those goals by hand and basically on an abacus. With ServiceTitan, we are able to measure our growth projections and know exactly where we're at and stay up to date. We'd be ages behind from where we are currently without ServiceTitan."

We'll Get You Up and Running Seamlessly

ServiceTitan's Getting Started Package includes

Done-For-You Implementation

A dedicated implementation manager will ensure a seamless switch to ServiceTitan.

Complete Data Import

Our 10 full-time data engineers will import all your historic data error-free.

Business Success

Your Success Manager will help you adopt best practices for efficiency and growth.

Fast and Reliable Support

Access our local support team through live chat, phone, or email.

Easy to Use for Everyone

A library of training materials helps your employees get up and running quickly.

Run Your Business From Anywhere

ServiceTitan is built in the cloud, it's secure, and your data is always backed up.

Over 750 people dedicate their lives to your success

We know you went into business to build a better life for your family -- and we know it's hard, tiring work.

It's our mission to create an extraordinary product and service to help you save time, make your life easier, and achieve all your goals.

We can't wait to come into work, because we know your success is right around the corner.

When you're successful, we're successful.