State of the Trades

Real Data. Real Contractors. Really Useful Insights.

Explore benchmarks, trends, and strategies from real contractors running real businesses. We tapped into our data to deliver original research on the trends driving the industry forward.

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AI, Industry Trends, Business Tips

74% of Contractors Expect AI to Boost Efficiency. 62% Say It Already Has.

AI is already delivering on its promise for contractors in the trades. Nearly three-quarters expect it to improve efficiency and productivity, and 62% of those experimenting w...

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Electrical, Commercial, Residential, Business Tips, Industry Trends

What ServiceTitan’s Data Reveals About Generator Demand Trends

ServiceTitan's recent analysis reveals that installed generator demand remained remarkably steady across the six year period. The major exception came during 2024, when instal...

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HVAC, Plumbing, Electrical, Integrated Financing

Financed ticket sizes and adoption rates in the trades

New analysis of ServiceTitan platform data shows that financed jobs have a median ticket 64% higher than comparable jobs where customers did not use financing.

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Electrical, HVAC, Plumbing, Garage Door, Residential, Commercial, Business Tips

Technician turnover and tenure vary by trade. The data behind the skilled labor gap.

Technician tenure and turnover vary by trade. We analyzed employment records across HVAC, plumbing, electrical, and garage door contractors on the ServiceTitan platform to unc...

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Electrical, HVAC, Plumbing, Technician Tips, Industry Trends

Equipment Lifespan Benchmarks: Replacement Timelines for Furnaces, ACs, Heat Pumps & Water Heaters

We analyzed when major residential equipment is typically replaced across the United States. The results give contractors data-backed context for customer conversations.

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HVAC, Residential, Industry Trends, AI

When Summer HVAC Demand Spikes, After-Hours Calls Do Too

We analyzed inbound calls across residential HVAC contractors on the ServiceTitan platform throughout 2025. The data shows a clear seasonal pattern: as temperatures rise, a la...

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