What one year of platform data reveals about the operational workload behind the work.
Revenue and headcount tell only part of the story of a trades business. Behind every job is a steady flow of estimates, invoices, payments, and other records that keep work moving from the first customer call to final payment.
In a typical year, the median contractor on our platform handles:
More than 1,500 estimates
More than 3,000 completed jobs
Nearly 4,000 invoices
More than 2,000 payments
Together, that adds up to more than 10,500 operational records a year.
Each record is an action the business has to handle. That might be quoting a job, finishing the work, sending the invoice, or matching the payment. These steps are all connected. If one gets delayed, entered wrong, or missed, it can throw off your scheduling, cash flow, customer communication, and reporting.
The scale of a trades business is not measured only by the work completed in the field. It is also measured by the thousands of transactions and handoffs required to keep that work moving.
At that scale, the software that keeps a trades business running is critical infrastructure. Download The Hidden Costs of AI-Built Software to learn what contractors should consider when evaluating software.
Based on internal ServiceTitan analysis, for the trailing 12 month period, as of April 30, 2026.
