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ServiceTitan Field Service Management Blog page 1
Electrical, Productivity, Management, Residential
ServiceTitan is helping Tim Leonard run Streamline Electric more like a CEO, and less like an electrician
Tim Leonard had no desire to go to college. He just wanted to work. After high school, he earned his electrician journeyman’s and master’s licenses, then worked at a small mo...
Plumbing, HVAC, Other Industries, Marketing, Pro Features, Commercial
After adding Phones Pro, Vines Restoration, Plumbing and HVAC saw its daily abandoned calls go from 500 to ‘slim to none’
A year ago, Vines Restoration, Plumbing and HVAC averaged about 400 to 500 abandoned calls—a day. That meant the office staff at Vines spent an inordinate amount of time recla...
Electrical, Other Industries, Productivity, Management, Operations, Commercial
How Absolute Power’s Team Found Themselves ‘Nerding Out’ Over Software
By the time Phelps joined Absolute Power in November 2021, the company had been using ServiceTitan for just over a year. It didn’t take long for her to see more ways for the c...
Plumbing, Technician Tips, Business Tips, Guides, Industry Insights
Plumber Salaries: A State-by-State Guide to the Best Pay
Lutwiller said parents should do more to encourage children not interested in college to consider careers in the trades. “College just might not be the right path,” he said. “...
Electrical, Productivity, Management, Business Tips
How ServiceTitan Got Fuller Electric To Ditch an Infamous Whiteboard—And See Higher Revenue Goals
In 2017, Fuller Electric was still relying on pen and paper for all of its operations—and using an infamous whiteboard as a dispatch board. “Someone would come in the office ...
Other Industries, Marketing, Management, Business Tips, Success Story
Efficiency fuels Arizona Painting's growing business
“We were looking for a CRM program that could integrate our marketing, that could handle a customer from the beginning to the end,” said Joe Campbell, Arizona Painting Owner, ...
All Industries, Marketing, Business Tips, Pro Features
A One-Stop-Shop: How Marketing Pro is boosting reviews and ROI in the Southeast
“In the past, all of the marketing automation had to be done as a tack-on,” Malone said. “It was always this really tough puzzle of trying to keep data up to date, keep unsubs...
All Industries, Business Tips, Pro Features, Guides
6 Reasons to Deploy Dispatch Software to Grow Your Service Business
An accurate and dependable dispatch software solution helps your service company operate smoothly, adds efficiency to job scheduling, and synchronizes dispatchers, technicians...