State of the Trades

Real Data. Real Contractors. Really Useful Insights.

Explore benchmarks, trends, and strategies from real contractors running real businesses. We tapped into our data to deliver original research on the trends driving the industry forward.

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Electrical, HVAC, Plumbing, Garage Door, Residential, Commercial, Business Tips

Technician turnover and tenure vary by trade. The data behind the skilled labor gap.

We analyzed technician employment records across HVAC, plumbing, electrical, and garage door contractors on the ServiceTitan platform to uncover the turnover and tenure of tec...

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Electrical, HVAC, Plumbing, Technician Tips, Industry Trends

Equipment Lifespan Benchmarks: Replacement Timelines for Furnaces, ACs, Heat Pumps & Water Heaters

We analyzed when major residential equipment is typically replaced across the United States. The results give contractors data-backed context for customer conversations.

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HVAC, Residential, Industry Trends, AI

When Summer HVAC Demand Spikes, After-Hours Calls Do Too

We analyzed inbound calls across residential HVAC contractors on the ServiceTitan platform throughout 2025. The data shows a clear seasonal pattern: as temperatures rise, a la...

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Commercial, Productivity, Business Tips, Technician Tips

The Profile of a Top Performer: Four Behaviors That Set the Top 10% of Contractors Apart

New ServiceTitan data on what the top 10% of contractors do differently and what every contractor can borrow from their playbook.

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HVAC, Residential, Industry Trends

What Does Residential HVAC Installation Actually Cost? Here’s What the Data Shows.

ServiceTitan data from residential HVAC jobs shows the national average installation cost is $17,040. See what drives costs and how they vary by state.

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Commercial, Productivity, Business Tips

How Automation Is Impacting Commercial Service Agreement Retention

ServiceTitan data shows commercial contractors using auto-renew and email reminders see 65% higher renewal rates. See the full breakdown.

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