Pricebook Pro • Operations • Management • 33 minutes

Swipe, Tap, Done: Optimizing Payments for Your Contracting Business

August 21, 2025

Episode Overview

In this episode, we sit down with Ammar Ahmed, Group Project Manager at ServiceTitan, to unpack the surprisingly high-stakes world of payments in the trades. From reducing bouncebacks to getting paid faster, Ammar breaks down exactly why payment strategy is a big deal and how you can optimize yours without overcomplicating the fieldwork. You’ll hear practical tips for training techs, avoiding surcharging risks, and leveraging tools like Tap to Pay and Pay by Bank.

Join us as we discuss: 

  • [5:12] The real value of digital payments for contractors

  • [11:19] Why checks are riskier (and costlier) than you think

  • [17:07] How to use Pricebook to recoup processing fees

Check out these resources we mentioned during the podcast:

You can find this interview and many more by subscribing to Mastering ServiceTitan on Apple Podcasts, on Spotify, or here. 

Know a business that could use a bit of muscle from ServiceTitan? Refer them here!

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About ServiceTitan

ServiceTitan is a comprehensive software solution built specifically to help home service companies streamline their operations, boost revenue, and substantially elevate the trajectory of their business.

Our comprehensive, cloud-based platform is used by thousands of electrical, HVAC, plumbing, garage door, and chimney sweep shops across the country—and has increased their revenue by an average of 25% in just their first year with us.

Ready to learn more about what ServiceTitan can do for your business?

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About the Show

Mastering ServiceTitan is a podcast where top service professionals share the tips, tricks, and tactics they use to succeed in their industry. Hosted by Josh Lu, this podcast is brought to you by ServiceTitan—the leading home and commercial field service software.

Episodes will feature stories and strategies to help contractors grow and scale their service business.

Get on the show!