Best Practices for IAQ and more: How to Sell during COVID-19

HOSTED BY Scott Harkins & Angie Snow • RECORDED ON April 28th, 2020

With stay-at-home orders in place countrywide, home systems are being pushed to their limit. As increased daily use puts a strain on old equipment, health-conscious consumers seek ways to improve the air quality in their homes.

The challenge for both selling techs and home comfort advisors right now is: how can I sell at a time like this? 

Join our LIVE discussion with Scott Harkins, VP of Sales and Channel at Resideo to learn how you and your team can provide the best options to homeowners while being mindful of the current climate and financial limitations of many consumers. 

Please note: this webinar is one of many ServiceTitan will produce to support our community during the COVID-19 outbreak. If you have any tips, ideas, or best practices you would like to share to help your fellow contractors, please email covid@servicetitan.com.

What you will learn:

  • How to educate customers on IAQ products 

  • Mindful selling strategies for consumers in crisis

  • How to provide the customer with best practices for home health

Meet your speakers
Scott Harkins

Vice President of Sales and Channel


Scott Harkins brings 30 years of experience in residential markets to Resideo as its vice president of Sales and Channel for Resideo’s Product & Solutions business. 

Harkins has held multiple positions within Resideo and Honeywell, including leading sales and connected home. Previously, he was vice president/general manager of Connected Home at Resideo, and held several sales and leadership positions at Honeywell. He was instrumental in the business’s transformation to connected, software-driven solutions. Harkins also was responsible for managing relationships with technology companies as well as the developer and startup communities.

With an extensive background in the security industry, Harkins is one of the most connected and experienced professionals in IoT and understands what consumers want from the constantly changing home technology market. In 2017, Inc. Magazine ranked Harkins as one of the most influential leaders in the IoT space. Forbes.com has ranked him the 12th most influential person in the IoT market.

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