CASE STUDY

How Mr. Drain used the Max Program to almost double EBITDA

Mr. Drain signed up for the Max Program, ServiceTitan’s full AI system that maximizes every job, to boost profitability and build a better work-life balance for their team. With end-to-end automation, their efficiency skyrocketed.

Business Focus

Commercial, Residential

Services

Plumbing

END-TO-END AUTOMATION

White glove support

The Mr. Drain team doubled their profit margin in less than 6 months by working with ServiceTitan specialists to uncover hidden opportunities for optimization at every layer of their business.

Real solutions, real results*

*Results are not guaranteed and may vary.

+12

EBITDA increase

+400%

Office efficiency

19%

Employee earnings

GROW YOUR MARGINS, NOT YOUR OVERHEAD

Less busy work, more work-life balance

Thanks to huge efficiency gains in the office and field, the Mr. Drain team moved from a 7-day work week to a Monday-Friday schedule, which means weekends spent with family, not on the clock.

My customers are happier. My customer retention rate is up. My customer satisfaction rate is up. Our prices are down.”

Patrick Fee

Owner, Mr. Drain Plumbing