CASE STUDY
How Brothers Plumbing recovered over $1 million from missed calls
Missed calls used to mean lost jobs for Brothers. Abandon rates neared 30% and it took 10+ hours to return calls. Now, ServiceTitan's AI Virtual Agent answers in seconds, cutting the rate to 5%, and recovering over $1 million in revenue.
Business Focus
Residential
Services
Plumbing
What Virtual Agent delivered for Brothers
600+
jobs booked with Virtual Agent
$1.33M
in attributed revenue
67%
decrease in call abandon rate
