ServiceTitan and Ferguson, the nation's leading value-added distributor of plumbing, HVAC and related products, announced continued expansion of their strategic integration — bringing new tools to help commercial and residential plumbing and HVAC contractors price more accurately, streamline procurement and operate more profitably.
The partnership comes at a critical moment for contractors. Rising labor and overhead costs are the top-cited risk, by 35% of commercial contractors, while material prices rank close behind at 32%, according to ServiceTitan's Industry Report. Against that backdrop, accurate materials pricing isn't a nice-to-have — it's a margin protection strategy.
"We've leveraged the advantages of both ServiceTitan and Ferguson in a critical area of our business to become more competitive and profitable," said Bill Haupert, President of Armstrong Plumbers. "We have current material pricing updated automatically in our system, making estimating and pricing reviews simple and based on current, not historical or perceived, costs."
Now in its third year, the ServiceTitan-Ferguson integration continues to mature. Three new features are live today:
Multi-account mapping: Support for multiple Ferguson accounts within a single ServiceTitan account, built for larger contractors operating across dual trades.
Flexible catalog mapping: Easier linking of Ferguson catalog items to a contractor's Pricebook, with customizable equipment and material categorization.
Contract pricing: HVAC contractors can now pull their Ferguson contract-specific pricing directly into their ServiceTitan Pricebook, ensuring estimates always reflect negotiated rates.
These additions connect Ferguson's national distribution network with ServiceTitan's field service platform so contractors spend less time managing materials and more time running jobs.
Looking ahead, the partnership will introduce in-app procurement and real-time pricing and availability — giving contractors instant visibility into material costs and stock status without leaving ServiceTitan.
Contractors interested in seeing the integration live can catch Ferguson and ServiceTitan this fall at Ferguson's Trade Pro Roadshow.
Learn more about the partnership here.
