At ServiceTitan, we're dedicated to providing the leading business management platform that makes your Commercial Service & Construction operations run smoother, empowering you to focus on what matters most – building and maintaining communities.
This update is packed with new enhancements designed to maximize your project efficiency and profits, and deliver elevated experiences to your customers. Let's walk you through the latest updates powering profitable growth for ServiceTitan’s commercial contractors.
Predictable planning, predictable outcomes
Stop juggling spreadsheets and third-party tools. ServiceTitan’s Project Plan provides a centralized way to manage your projects from initial planning to final execution. Project managers now get real-time visibility into progress as work gets completed and makes it easy to shift resources around to proactively mitigate risks. Avoid costly delays and ensure predictable project outcomes with a solution built for specialty contractors.
Unlock project profits
Identify potential budget overruns before they happen. Our updated Project Financials help you instantly understand your project's health with visual charts and detailed cost breakdowns. Arm your project managers with the information they need to quickly identify budget variances and make informed decisions to keep projects profitable.
Centralize your documents for stronger collaboration
Eliminate the chaos of scattered project files and resolve communication breakdowns between the office and the field with a secure platform to centralize all your drawings, plans, contracts, and other essential documents. New folders and folder templates empower your project teams with quick access to the information they need, wherever they are. The single source of truth ensures everyone is on the same page and projects finish on time.
Save time and scale project creation
Don’t waste valuable time on repetitive project setup and start accelerating project starts. With Project Templates, you can quickly create new projects with pre-built templates that automatically populate jobs and tasks. This eliminates manual data entry, ensures consistent project structures, and empowers project managers to quickly scale operations. Give your project team more time to focus on high-value activities and drive successful project outcomes from day one.
Efficiently manage large-scale projects
Whether you’re installing HVAC units for an entire subdivision or installing electrical work at a school with dozens of buildings, Project Groups give your project managers a unified roll-up view of related projects for better visibility into how the entire project is progressing. If you spot something going off track, easily dive into individual projects from here and take proactive action.
Deliver unmatched customer experiences
Transform your customer experience and increase operational efficiency with our new Customer Portal. Give your customers 24/7 access to schedule service, pay invoices, and view real-time equipment data — freeing your office from administrative tasks. Reduce overhead and give your team the time to focus on high-value activities.
Quickly send and get maintenance contracts signed electronically
Get agreements signed faster with a seamless and secure digital signing experience. You can now ensure contracts are binding while keeping all details and data secure. Once your customer signs and accepts the proposal, it automatically moves to accepted in ServiceTitan for your coordinators to start scheduling and procuring materials for the first visit.
New equipment-centric workflows for seamless management
Streamline equipment management with a new, intuitive redesign and workflows that empower your staff with instant access to equipment records for faster customer responses. The refreshed equipment page introduces a modern design, a flyout view for equipment details, equipment attachments, inline editing, and more.
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» Existing ServiceTitan Customer? Reach out to your Customer Success Manager for more information.
