Essential Service KPIs for Every Role in Your Business

May 5th 2022

Guest speakers
Mary Anglen

Master Advisor

CEO Warrior

What you will learn:
  • Identify essential KPIs for key roles in your business, including CSR, dispatch, service expert, sales consultant, and outbound

  • Discuss how you can leverage these KPIs to increase business profitability

  • How to set up benchmark targets for these essential KPIs

  • Tips for navigating difficult conversations around individual KPI performance

Today, modern service businesses are collecting more data than ever before. The challenge is to figure out which metrics correlate directly to the health of their business.

Join Mary Anglen, Certified ServiceTitan Provider and Master Advisor at CEO Warrior, to learn the essential KPIs for critical roles at your service business and how to increase them. We’ll cover the top KPIs for the role of CSR, dispatch, service expert, sales consultant, and outbound and how to pull those metrics in ServiceTitan. We’ll also discuss how to set up benchmarks to track individual progress. Register now to join us live or to receive the recording on-demand.