LIVE WEBINAR

Driving Efficiency with Adaptive Capacity - Back 2 Basics Webinar Series

September 22nd 2026

11:00 AM (PST)

Guest speakers
Brittany Burgess

Senior Customer Advocacy Specialist

ServiceTitan

Margaux Mireault

Content Marketing Lead

ServiceTitan

Join us for an introductory webinar on Adaptive Capacity, ServiceTitan's next-generation solution for capacity management, presented as part of our Back 2 Basics series. In this session, we will explore how this powerful real-time engine helps your business optimize resource availability and streamline your scheduling process. You will learn the core components of the system, including advanced Capacity Reporting for better weekly planning and the Adaptive Availability tool that allows CSRs to instantly find the best open time slots. Additionally, our experts will explain how Adaptive Capacity calculates your true open availability by matching technician shifts, skills, and zones against existing job commitments. Finally, you will discover how this feature maximizes your team's overall operational efficiency by keeping schedules balanced and fully optimized. Whether you are a dispatcher, office manager, or administrator, this webinar will provide the foundational knowledge you need to eliminate overbooking and fuel revenue growth.

All registrants will receive a follow-up email with a link to the recording and any relevant resources after the live event.

What you will learn:
  • What is Adaptive Capacity?

  • Which pain points does Adaptive Capacity solve for?

  • How do you set up Adaptive Capacity?