Redding Heating & Air operates in a market of 90,000 people — a town where they’re one of the only contractors offering online booking, AI-powered call answering, and automated dispatch.
This spring, when a heat wave hit California, their investment in end-to-end AI automation is what kept operations running smoothly.
In this live fireside chat, Eric Kryzwicki will pull back the curtain on how a small-but-mighty team of 15 techs and 3 CSRs built an AI-powered operation from the ground up — and what he’d do differently if he were starting over today.
