ON-DEMAND WEBINAR

Crisis-Ready Call Centers: How FixMyGen Doubled Booking Rates with Contact Center Pro

March 6th 2026

Guest speakers
Angie Snow

Principal Industry Advisor at ServiceTitan and shop owner

ServiceTitan

Blake Meulmester

Vice President, Product

Nick Valenti

ServiceTitan Implementation Manager

ServiceTitan

When demand surges, your call center can either become the bottleneck — or the hero. Join Angie Snow, Principal Industry Advisor, Blake Meulmester, Vice President of Product, and special guest Nick Valenti of FixMyGen for a powerful Lunch & Learn that shows what’s possible with Contact Center Pro.

Nick will share how his team increased booking rates from 28% to 54%, reduced abandon rates from 52% to 17%, and kept wait times under one minute — all by centralizing their call center operations.

You’ll see Contact Center Pro in action during a live walkthrough and learn how to bring every customer conversation — calls, texts, and more — into one streamlined platform that drives performance when it matters most.