LIVE WEBINAR
Four Tactics to Solve Your Capacity Challenges this Summer
August 6th 2026
11:00 AM (PST)
Guest speakers
Sarah Ghirardo
Director, Marketing Pro Content
ServiceTitan
Full bio
John Billington
Principal Product Manager
ServiceTitan
Full bio
Capacity problems don't happen all at once—they happen one missed opportunity at a time. An open job slot. An unscheduled call. A double-booked technician. A canceled appointment. Every one of those moments costs revenue. At the same time, your marketing team is working to keep the board full without overspending, often without a clear picture of the capacity the business actually has. When operations and marketing aren't aligned, you either leave revenue on the table or pay to generate demand you can't fulfill.
In this webinar, Sarah Ghirardo, Director of Marketing Pro Content, joins John Billington, Staff Product Manager, to share a practical four-step playbook for closing that gap. You'll learn how to stay ahead of your capacity, spot empty weeks before they become revenue problems, avoid spending on demand you can't service, and identify capacity issues before they impact the business.
Along the way, we'll show exactly how ServiceTitan — from what's already in Core, to Marketing Pro with Atlas, to the Max Package — makes each of these tips easy to actually put into practice. Whatever you're running today, you'll leave with four things you can implement this week.
What you will learn:
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Know your real capacity before you book — not gut feel, actual numbers (easy to do today in Core)
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Don't wait for a slow week to happen before you plan for it — have a fix ready before the gap shows up
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Don't pay to generate demand you have no room for — protect your ad spend the moment capacity gets tight
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The best defense against capacity problems is knowing about them before they happen, not reacting well after they do