ServiceTitan Field Service Management Blog page 35


All Industries, Residential, Commercial, AI, Success Story, Operations, AI Virtual Agent
‘We Love Lucy’: Why Northwinds Services Group is Smitten with ServiceTitan's AI Virtual Agent
Northwinds Services Group eliminated call center burnout and customer wait times during extreme weather surges by implementing ServiceTitan’s AI Virtual Agent.


All Industries, Residential, Operations, Productivity, AI Virtual Agent
AI Virtual Agents That Deliver: Angie Snow’s Playbook for Busy-Season Call Centers
Optimize your field service call center with AI Virtual Agents. Learn Angie Snow's playbook to capture 100% of inbound calls, reduce CSR burnout, and boost booking rates durin...


All Industries, AI, Industry Trends, Business Tips
From Buzzword to Bottom Line: Practical AI for Residential HVAC
Shelby Breger outlines a pragmatic path for HVAC contractors to leverage AI, focusing on reducing labor strain and increasing revenue through automated lead capture and precis...


Plumbing, Residential, AI, Contact Center Pro, Success Story, AI Virtual Agent
‘Piper’s Got My Back’: How ServiceTitan’s AI Virtual Agent Has Streamlined Superior Plumbing’s Call Center
Superior Plumbing revolutionized its call center with ServiceTitan's AI Virtual Agent, Piper, reducing overstaffing and boosting efficiency.


All Industries, Residential, Contact Center Pro, Marketing Pro, Webinar Recap, Operations
A Day in the Life of a CSR: 6 Key Takeaways
CSRs are the backbone of the trades, juggling calls, scheduling, and customer service. Learn how ServiceTitan features and Pro Products help them overcome daily challenges.


Plumbing, Residential, Commercial, Technician Tips, Guides
10 Best Plumbing Books Every Contractor Should Read in 2026
In this blog, we’re presenting the best plumbing books of 2026, including the ratings, price ranges, and what to expect from each book. We’ll also show you how the right softw...


Roofing, Exteriors, Residential, Industry Insights, Business Tips, AI, News
IRE 2026 Takeaways: Why Clean and Easy Data is Crucial for AI Success
At IRE 2026, experts stressed that AI success in roofing hinges on clean, integrated data. ServiceTitan's platform offers a single ecosystem for optimal AI performance.


