General-purpose CRM solutions have significant drawbacks compared to construction CRMs. Learn why and explore 7 top trade-specific CRM solutions.

AI technology is being used in various ways in the plumbing industry, including in the enhancement of plumbing systems and for assisting technicians in their work. This articl...

AI technology is being used in various ways in the electrician industry, including in the enhancement of electrical systems and for assisting technicians in their work. This a...

When techs walk in without context, close rates suffer. Field Pro's pre-job briefs and AI diagnostics are changing how contractors coach and convert.

Most HVAC contractors believe AI will reshape the industry, but only ~12% have embedded it into their day-to-day workflows. The businesses seeing real gains are using AI built...

For MEP contractors, a WIP report done wrong doesn't announce itself — it quietly distorts margin until a project closes and the numbers don't add up.

Two contractors, same revenue, same margins — one gets 8–12x EBITDA, the other gets 4–6x. On a $10M EBITDA business, that's a $40–$60 million gap.

At Esser Air Conditioning, techs use ServiceTitan's Field Pro to critique themselves and each other, embodying 'Iron sharpens iron.' Close rates increased 7-10%.

Fragmented RFI tracking delays approvals, inflates change order disputes, and hides cost overruns across paper trails and email threads.

Rebecca Santiago wasn't rushing 160 technicians into anything. She'd seen enough rollouts go sideways to know better.