LIVE WEBINAR

Switching Field Service Software: What Every Contractor Should Know Before You Start

August 25th 2026

11:00 AM (PST)

Guest speakers
Brittany Burgess

Senior Customer Advocacy Specialist

ServiceTitan

Jacob Young

President

Switching field service software is one of the biggest operational decisions a contractor can make—but it doesn't have to be overwhelming. Join ServiceTitan and Jacob Young, President at Executive Lighting and Electric, as he shares his firsthand experience navigating two very different software transitions. From preparing your team and evaluating vendors to avoiding common implementation pitfalls, you'll hear practical lessons that can help make your next transition smoother. 

Jacob will discuss what worked, what he wishes he had known before starting, and how his company ultimately found a successful path forward. Whether you're actively evaluating platforms or simply planning for the future, you'll leave with actionable insights you can apply to your own software journey.

What you will learn:
  • How to evaluate whether it's the right time to switch software

  • Common implementation mistakes—and how to avoid them

  • Best practices for preparing your team before go-live

  • What to expect during onboarding and change management

  • Lessons learned from two real-world software migrations