Episode Overview
Exploring what it takes to grow a company without chaos is one of the primary tasks Aspire Software Senior Director of Client Success Travis Wills carries out on a daily basis.
Employee #19 at Aspire, he’s seen firsthand how systems, mindset and people share success.
Wills says: keeping it simple is the fastest path to scaling; change management matters more than software features; and shedding emotional attachment to old processes can hasten growth.
Wills also believes Aspire has a higher calling than dealing with technology.
“We don't just provide software,” he says. “We aim to uplift the entire landscaping industry.”
Landscaping can be complex, Wills says.
“But if we keep track of the big things, the rest of the details come together,” he says.
Wills has seen how Aspire can assist both smaller and bigger businesses.
Newer businesses need to figure out the lay of the land, he notes.
“Aspire allows small business owners to see what is going on, keep control over the business, and empower their teams to be successful,” Wills says.
Some bigger or more established businesses may already be using technology but may not have kept up with changes, or need to train team members on the nuances of the platform.
“We can give these owners the tools their teams need,” he says.
And the personal bonus that can exist for bosses?
“We can give an owner their life back,” Wills says.
Travis Wills recently joined ServiceTitan’s Jackie Aubel on the “Toolbox for the Trades” podcast, which included Wills’ thoughts on:
[2:55] Steady growth from 25 to 84 employees
[6:44] Adding a service division
[8:43] Applying leadership lessons from social work and understanding your team’s real-life struggles
[26:24] Building trust with your customers and working alongside family
[28:55] The “why” behind each employee
Additional Resources
Sign up for Aspire to Greatness here!
You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here.
Related Videos
About ServiceTitan
ServiceTitan is a comprehensive software solution built specifically to help home service companies streamline their operations, boost revenue, and substantially elevate the trajectory of their business.
Our comprehensive, cloud-based platform is used by thousands of electrical, HVAC, plumbing, garage door, and chimney sweep shops across the country—and has increased their revenue by an average of 25% in just their first year with us.
Ready to learn more about what ServiceTitan can do for your business?
