Episode Overview
Taylor Anderson has a passion for learning. The Systems Development and Growth Manager at Sunline Landscapes used her curiosity about the industry to transform her career and an entire organization.
In stepping into a new leadership role, Anderson refined processes across departments and gained support from the top.
Along the way, she exemplified how patience is the real secret behind meaningful change.
“When I'm asking one of my project managers in the field to do something, I know what I'm asking because I know what it's like to be on a job,” Anderson says.
That’s where the curiosity paid off, too. She took the time to understand how all the roles in the company work together.
“I get to help make people efficient and not be as frustrated with a software system,” Anderson adds.
A huge part of getting everybody on the same page is using technology to become a cohesive unit.
“If your goal is to be better as a team, your data goals will be met,” Anderson says.
She says a key part of making a dream team a reality is to occasionally dive in with both feet into a process you may not be familiar with.
“You never know what you’re gonna love,” Anderson says. “So be okay with loving something else – something that you may not have thought you would’ve loved before [you tried it].”
It’s hard to go wrong with an open mind and an open heart, she says.
Taylor Anderson recently joined ServiceTitan’s Amanda Salvatore on the “Toolbox for the Trades” podcast, which included Anderson’s thoughts on:
[6:49] How to identify an Aspire super-user inside your company
[11:43] Why using Aspire data improves outcomes across departments
[15:21] Getting buy-in from leadership
[17:53] The cornerstone of a strong SOP and Aspire in the classroom
[18:29] Developing your own role in the company
Additional Resources
To hear more stories from the trades, subscribe to “Toolbox for the Trades” on Apple Podcasts, Spotify, Google, or anywhere you get podcasts.
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