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CHAPTER 1

An Important Note

The world relies on clean and running water, relief from the biting cold or scorching heat, power and light, and other essential services for health, livelihood, and well-being. These are not luxuries. They are life support systems, and contractors are the first-responders for them. Doctors and nurses are taking care of people inside our hospitals, while contractors are taking care of people inside their homes and places of work.

SECTION 1 OF 1

An Important note on Leadership

The world relies on clean and running water, relief from the biting cold or scorching heat, power and light, and other essential services for health, livelihood, and well-being. These are not luxuries. They are life support systems, and contractors are the first-responders for them. Doctors and nurses are taking care of people inside our hospitals, while contractors are taking care of people inside their homes and places of work.

Only you can decide whether you’ll choose to continue to serve your community during this time. It’s an explicit decision that needs to be made, and if you decide to do so, it will require great and immediate leadership from you in order to succeed.

Leadership Playbook: What we’ve consistently found is that the contractors that are succeeding the most during this time have demonstrated the greatest leadership. They have taken specific steps to lead their companies and their communities. These steps are so important – probably the most important of anything in this document – that we have described them separately in our Leadership During Crisis playbook. We encourage you to read it and immediately implement it.

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Go to Chapter 2: Let your community know you’re open