Automatically follow up and generate opportunities with email
Reach existing customers and generate more opportunities with email marketing campaigns in ServiceTitan Marketing Pro. Build hyper-targeted audiences, automate your email campaigns and track true ROI all from one place.
Hyper-target your audience
Create audiences based on customer information that you already have in ServiceTitan—like unsold estimates, aging equipment, and memberships that are expiring. This information automatically updates in real-time so you can truly “set and forget” your email campaigns!
"To be able to send an email message and get that specific in your targeting - I haven't really been able to do in the past...not until Marketing Pro."
Megan Bedford, Mugyver Consulting
Drive significantly more revenue
Hyper-targeted campaigns allow for email marketing that resonates with your customers, equating to higher open rates and more calls rolling in. The sky’s the limit. The more targeted your audiences and campaigns are, the bigger ROI you can expect!
"I had a target to reach at least $5,000 in the listed revenue at the end of the first month. We did $12,000."
Angela Pisanello, Roman Electric
Know exactly how your emails are performing
Go beyond just knowing which emails are being opened. With ServiceTitan Marketing Pro, you can see exactly which emails are driving revenue to your business. Track real ROI with both email performance and revenue attribution.
"What Marketing Pro has allowed us to do is know what’s working and what’s not working and if something is not working I can cut it and keep our budget tight."
Vanessa Gonzalez, Albuquerque Plumbing, Heating & Cooling
“With Marketing Pro, we can select our audience, select our campaign and it’s automatically sent. We’ve seen a great return on that.”
Watch the customer story
April Diemer, CFO
Frequently asked questions
What is ServiceTitan Marketing Pro's email feature used for?
ServiceTitan Marketing Pro's email tools let home service businesses build hyper-targeted campaigns using live customer data — like unsold estimates, reoccurring services, aging equipment, and expiring memberships — so campaigns run automatically without manual list exports or spreadsheet workflows.
How does ServiceTitan Marketing Pro target email audiences?
Audiences are built directly from data already in ServiceTitan, such as job history, equipment age, and membership status, and update in real-time so your campaigns always reach the right customers without manual refreshes.
Can I track revenue from my email campaigns in ServiceTitan Marketing Pro?
Yes—Marketing Pro ties each email campaign to individual jobs and revenue, giving you real-time ROI attribution beyond open rates so you can see exactly which campaigns are generating bookings and cut what isn't working.
Does Marketing Pro support channels beyond email?
Yes—Marketing Pro is a multi-channel platform that manages email, SMS, direct mail, reputation management, and digital ads all from within ServiceTitan, eliminating the need to buy or learn separate point solutions.