COVID-19 Playbook for Contractors

ServiceTitanMarch 31st, 2020

As we shared in our Industry Trends report, some contractors have been impacted by COVID-19 while others continue to thrive in the face of COVID-19.

To continue to do everything we can to serve contractors during these changing times, ServiceTitan connected with the contractors that continue to see success to understand what they’ve done to adapt their leadership and operations. These contractors have volunteered to share their best practices with the hope that it might benefit their peers. We have compiled those best practices here.

Our only request is that you contribute other tactics that might be working for you. Please share your ideas by posting on the ServiceTitan Mastermind Group on Facebook or by emailing

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Essential Websites, Links for Contractors During COVID-19 Crisis

Information contractors can trust is critical in managing business operations safely and efficiently in the face of the COVID-19 pandemic. ServiceTitan has compiled links to authoritative and useful information for the trades below. If you have a suggestion for a link to be added to this list, please email us at