ServiceTitan Blog

The holiday season is nearly upon us, which means that 2020 isn’t far behind. Do you know what business trends your peers and industry insiders are anticipating for next year? Below, let’s take a look at a dozen trends experts believe HVAC business owners and professionals should be ready for in 2020. 

Our latest ServiceTitan features not only save your team time in the office but will prevent you from dispatching trucks to no-show jobs.

Email marketing is a key component of a solid marketing strategy for service businesses. Not only does it help build awareness with prospects, but it keeps your company top of mind with the customers you already have. If email marketing is not yet a part of your digital strategy, it may be time to revisit your marketing plans.

With 2020 just around the corner, it’s the perfect time to dig into some important plumbing industry news and statistics that will have direct implications for plumbing careers and businesses.

When you think of a plumber, what comes to mind? A worker in a jumpsuit, a belt heavy with tools slung over their shoulder, ready to crawl into the dark corners of our homes to fix a leak? And they're almost certainly a man, right?

No matter what stage you are in your career, there is one universal truth that almost every woman in the workforce cannot seem to escape—she stands out in a male-dominated industry. A recent World Bank report found that women only account for 38 percent of global human capital wealth versus 62 percent for men. This jarring statistic illustrates the high cost of gender inequality in the workforce. The social and economic consequences of that inequality can be felt in virtually every industry—including the trades.

When your techs are out in the field servicing customers, their truck or van serves as their home base. It stores all the tools and resources your team needs—but still needs to be kept organized and tidy to keep them efficient and ready for the next job.

Home service businesses can rarely afford to play the price-slashing game—but there are options for shops looking to one-up cheaper rivals.