ServiceTitan
Max Package

Max unlocks the full power of the agentic operating system of the trades, with AI agents driving demand, field excellence, and office efficiency.*

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Maximum automation for your workflows

Connected AI agents draw on intelligence across your business to execute.

01Demand Generation
2x**
Drive, capture, and qualify more leads
Max AI agents analyze your ServiceTitan data to recommend the highest-impact, ready-to-launch marketing tactics that help you win more work.
The outcome
2x**
Faster lead growth rate
Fill gaps in your schedule by pulling forward appointments when there’s availability and notifying your customers with AI agents
AI Virtual Agent automatically reaches out to customers with unsold estimates, recurring services, and aging equipment
AI agents launch email and SMS campaigns, while keeping you in control with final approval of all content
02Intelligent Booking
6x**
03Dispatch
2x**
04Job Execution
+11%**
05Estimate & Close
1.5x†
06Invoice & Payment
2x*
Step 1 of 6

** Represents median YoY performance of customers who adopted all Pro products and Max, vs. customers with no Pro or Max, over the T3M period as of May 2025 vs. 2026; your results may differ materially

† Represents median YoY performance of customers who adopted Field Pro, vs. customers without Field Pro, over the TTM period as of June 2025 vs. 2026; your results may differ materially

More capabilities coming soon

Forecasting

COMING SOON

Forecasting

AI agents monitor for weather events, seasonality, and historical job data to flag if your forecasted demand and capacity are imbalanced, recommending the right solution.

Ad throttling

COMING SOON

Ad throttling

Recommends throttling ad spend when a heat wave or other event causes demand to surge past capacity.

Marketing recommendations

COMING SOON

Marketing recommendations

Recommends launching email and SMS marketing campaigns when demand is tracking behind capacity.

Lead scoring

EARLY ACCESS

Lead scoring

AI agents rank the slots your Virtual Agent can offer, holding open near-term slots for the highest value jobs. You control how fast slots open.

Rescheduling

COMING SOON

Rescheduling

AI agents rank leads and can reschedule lower value appointments when demand for higher value appointments surges.

Shopping alerts

COMING SOON

Shopping alerts

Get alerts when customers are shopping for your services.

Connect and automate every part of your operation

To optimize your business, insights from critical stages of your workflow need to be passed along in real-time. With the Max Package, every AI agent draws on the same context across demand, field, and office to detect opportunities and risks, recommend actions, and make corrections as conditions change, so you stop chasing opportunities and unlock maximum automation.

Lead Generation

Fill the schedule. Stop guessing on spend.

Run your business. Not your software.

Unleash the full power and potential of the agentic operating system of the trades

Increase your revenue goals

Increase your revenue goals

AI agents operate off the same connected data to orchestrate and optimize work across demand, field, and office, delivering better outcomes across your operation.

Get more done with your current team

Get more done with your current team

AI agents execute and coordinate work across your business, helping your team support more technicians, serve more customers, and drive more revenue without increasing headcount.

Stay ahead of problems

Stay ahead of problems

AI agents monitor your business 24/7 to help identify problems, recommend solutions, and act on opportunities in real-time, drawing on context from across your business.

Optimize and automate

Optimize and automate

With the Max Package, the AI agents continuously learn and optimize your business in real-time, so you spend less time chasing opportunities.


Real contractors. Real results.

Same team. Bigger tickets

“Our close rates, our conversion rates have gone up to 65-68%, that’s almost about a 6-7% increase in conversion rates, and at least a 50% increase in our job averages.”

Team Rooter
CEO
Team Rooter
Add volume. Not overhead.

“We stopped hiring to handle more volume. The automations handle the volume. Our team handles the customers.”

Esser Air Conditioning
Owner
Esser Air Conditioning
COMMERCIAL AND CONSTRUCTION

Running commercial or construction work? See The Max Package for Commercial.

* The materials contained within this website and any accompanying oral commentary (the “Materials”) contain forward-looking statements based on information available as the date of its publication and do not constitute an offer or commitment to sell or deliver any products, services, or features. All statements other than statements of historical facts may be forward-looking statements, including statements regarding ServiceTitan’s plans for current or future products, services or features, including the Max Package, Demand AI, Field AI, Office AI, and other AI and agentic functionality or features, market positioning, business or pricing strategy, or anticipated financial and business performance. Results may materially differ from those discussed in the Materials. ServiceTitan undertakes no obligation to update any forward-looking statements, except as required by law. Industry perspectives shared by our customers, survey respondents, and other industry constituents represent the views of third parties, and may not represent the view of ServiceTitan or its affiliates. Max performance data reflects early access participants, may not be solely attributable to Max, and have not been independently verified. Any discussions of product roadmaps or potential future developments are for informational purposes only. Actual product development and release timelines may vary. As a result, purchasing decisions should be based upon products, services and features that are generally available, and not on the delivery of any future functionality or features. Further, statements, data, and claims made by ServiceTitan partners or other third parties reflect the views of those third parties and have not been independently verified by ServiceTitan.