ServiceTitan, the premier software for residential trades contractors, provides AI-powered tools that let service and replacement shops turn service calls into replacement revenue.
With real-time visibility over cash flow and team performance, your business has all the tools to make big decisions based on actual data.
Put ease of use and visibility in the palm of the consumer's hand. Take online bookings, send review reminders, and more.
Automate time-consuming tasks, streamline operations, reduce errors, and help your office run lean while your revenue grows.
On average, shops that use ServiceTitan in the field see a significant boost in sales numbers that fuel business growth.
increase in revenue
close rate
increase in call booking
Offer "Good, Better, Best" options in the field on every job.
Embed integrated intelligence into every step of the workflow. From first call to final invoice, turn everyday operations into measurable growth.
Give your customers financing opportunities in the field to boost ticket size and cut back on lost jobs. Skip the office handoff, let clients finance during the visit, and land more jobs.
Field service management (FSM) software for service and replacement contractors is a platform that manages every step of the residential service workflow, from dispatching a tech to diagnosing a system failure, presenting a replacement proposal in the field, closing the job with integrated financing, and following up automatically to book the installation. For residential field service contractors, the right FSM software turns service visits into replacement revenue without adding office overhead.
The conversion gap usually happens after the tech diagnoses the problem. Contractors lose replacement jobs because proposals take too long, financing feels complicated, or follow-up falls through the cracks. ServiceTitan addresses this at each stage: techs present good/better/best replacement options from a mobile app in the field, customers can apply for financing on the spot, and automated follow-up triggers if a customer does not commit during the visit. Contractors using this workflow see measurable lift in both replacement close rates and average ticket size.
Good/better/best proposal software lets technicians present three tiered replacement options, a base, a mid-range upgrade, and a premium option, directly from a mobile device during the service visit. Each option shows pricing, features, and financing terms side by side. This approach increases average ticket value because customers who might accept the base option often upgrade when they can see the comparison clearly. In ServiceTitan, techs build and send these proposals without leaving the job site.
