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SERVICETITAN SUCCESS STORY

How Western Mass started billing for jobs
in hours, not days

Bogged down by excess processes, Western Mass Heating, Cooling, & Plumbing used ServiceTitan to streamline their workflows and drastically cut down the time it took to invoice and get paid.

Business Focus

Commercial

Services

Electrical, HVAC, Plumbing

“There were a lot of apps, a lot of different software we were using for different things. Once we got on ServiceTitan, we got rid of 95% of those platforms.”

Rebecca Carlos

Service Operations Manager, Western Mass Heating, Cooling, & Plumbing

Article

How ServiceTitan Helped Western Mass Bill for Jobs in Hours, Not Days

ServiceTitan helped Western Mass Heating, Cooling & Plumbing consolidate multiple software systems into one.

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