LIVE WEBINAR
Follow Ups 101 - Back 2 Basics Webinar Series
January 29th 2026
11:00 AM (PST)
Guest speakers
Brittany Burgess
Senior Customer Advocacy Specialist
ServiceTitan
Full bio
Sena Sadeghi
Senior Manager, Customer Programs
ServiceTitan
Full bio
Many service businesses are leaving thousands of dollars on the table simply because unsold estimates aren’t being tracked or followed up consistently. In this back-to-basics webinar, you’ll learn how to use the ServiceTitan Follow Up tab to organize open opportunities, automate outreach, and turn forgotten estimates into booked jobs. We’ll break it down step-by-step so your team can start recovering lost revenue immediately.
All registrants will receive a follow-up email with a link to the recording and any relevant resources after the live event.
What you will learn:
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What the Follow Up tab is and why it’s critical for recovering unsold estimates
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Best practices for timing, ownership, and consistency in follow-up workflows
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How to use the Follow Up tab to improve close rates without adding more leads
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Simple process tips to ensure no estimate slips through the cracks
Meet your speakers
