LIVE WEBINAR
Aligning Your Marketing and Call Center for a Connected Customer Journey
August 7th 2025
11:00 am (pst)
Guest speakers
Andrew Adams
Director of Partnership Marketing
Scorpion
Full bio
Tatiana Tauauvea
Customer Service Coach
Power Selling Pros
Full bio
In the competitive home services landscape, a seamless connection between your marketing efforts and call center operations is essential for sustained growth. This webinar will explore how connecting these two critical functions can dramatically improve customer experience, increase conversion rates, and optimize your marketing spend.
We'll delve into strategies for consistent messaging, efficient lead handling, and data sharing that empowers both teams. Discover how a unified approach can transform your leads into loyal customers and drive significant revenue for your home services business.
What you will learn:
-
Boost customer satisfaction by creating a consistent and positive experience from initial contact to service delivery.
-
Increase conversion rates through improved lead qualification and seamless handover between marketing and sales.
-
Optimize marketing ROI by understanding which campaigns generate the most qualified leads and closing the loop on sales.
-
Enhance team collaboration with strategies for shared goals, data, and communication between marketing and your call center.