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Contactless experience

There are many ways you can modify your processes to support a contactless experience between your technician and your customer to make them both more comfortable and protected.


Use ServiceTitan’s Online Payments feature to allow customers to pay you through their own phone or computer

ServiceTitan’s online payments function allows you to have the customer pay from their own device without having to hand a credit card to your technician.

Playbook - Online Payments

*Please be advised that in order to leverage this feature, you must be using ServiceTitan payments. 

Go to Section 4: Utilize ServiceTitan’s Online Estimates feature to allows customers to accept estimates through their own phone or computer