ServiceTitan’s Fall 2025 release brings your connected platform into sharper focus, turning intelligence into action, and workflows into revenue.
At the center is Atlas, your new AI sidekick, delivering instant insights, eliminating busywork, and helping every team member move faster and smarter. The Field Mobile App empowers technicians with a faster, more intuitive experience in the field. Then Field Pro turns every technician into a top performer, guided by AI insights that help them deliver faster, smarter results on every call. Whether you’re aiming to increase throughput, simplify operations, or scale profitably — this release gives every role the boost they need to deliver:
Turn insights into income with Field Pro upsells, RFIs & Change Orders that protect margin, and equipment findings that surface new opportunities.
Efficiency reimagined with Atlas, your AI sidekick, guiding every role; the Field Mobile App empowering technicians; and connected tools like financing, project planning, and document markups ensuring nothing gets missed.
Smart visibility for business owners: custom reports, industry benchmarks, supervisor tools, and MFA/SSO protection—so you can lead with confidence.
Deliver game-changing customer service with AI Voice Agents that book jobs and handle calls 24/7 so no lead is left behind. Now available in your core subscription.
Atlas
Meet Atlas, your new AI sidekick in ServiceTitan—designed to work like the ultimate power user. Atlas helps your team move faster by surfacing answers and insights instantly, automating manual tasks and workflows, and keeping every role focused so your business can grow. Today, Atlas is already available in the mobile apps for technicians, Field Pro, and the Help Center, giving technicians and office teams instant access to the information they need.
And this is just the beginning — Atlas will continue to roll out across ServiceTitan, becoming an even smarter, more connected teammate that helps you do more with less effort.
» Learn more about Atlas in Mobile here
» Join the waitlist for private preview of future Atlas-enhanced features.
Field Pro
Field Pro is the AI field intelligence platform that turns every tech into a top performer — equipping them to make the most of every call they run. Field Pro supports your team at every step — from pre-job prep and AI-guided diagnostics to automatic recordings and post-job coaching. Now, with Atlas built into Field Pro, technicians can instantly get answers about equipment information, diagnostics, and troubleshooting right from the field.
And for managers, it delivers the visibility and insights they need to coach with precision and lead with confidence. Fully integrated with ServiceTitan, it helps you increase average ticket, boost close rates, and scale what works — without more overhead, oversight, or guesswork. Field Pro helps your team win the day and build a brand customers remember. Learn more
Field Mobile App
The new Field Mobile App (FMA) is everything you loved about ServiceTitan Mobile—rebuilt from the ground up for a faster, more reliable, smarter experience. Designed with direct technician feedback, it delivers the same trusted workflows with major upgrades in speed, usability, and productivity. Plus, enjoy new features like OCR scanning, auto-synced data, multi-language support, bulk media uploads, flexible financing options, and much more! We are upgrading customers to FMA in phases, but all customers can download and try it out now.
» Learn more about FMA here — and download the app today
AI Voice Agent
The AI Voice Agent delivers always-on call coverage, seamless ServiceTitan integration, and automated booking—helping your business capture more leads, improve customer satisfaction, and free up CSRs to focus on what matters most. Also:
Flexible, always-on coverage: handle after-hours, overflow, and emergency calls so no lead is missed.
Smart, accurate booking: validate info, create records, and schedule the right job with the right tech automatically.
Greater team efficiency: free CSRs from routine calls so they can focus on higher-value conversations.
RFIs & Change Orders
ServiceTitan RFIs & Change Orders brings automation and structure to one of construction’s most critical workflows. Field teams can log RFIs instantly, while Project Managers send and resolve them with GCs in real time. Change Orders can be created directly from RFIs or independently, ensuring scope changes are documented and costed properly. With in-app communications and standardized data capture, PMs maintain control over project profitability and accountability. This feature is currently in Private Preview and has limited availability. If you’re interested in joining the Private Preview, please fill out this form.
Findings
ServiceTitan Findings makes it simple for technicians to capture equipment issues in real time and instantly turn them into revenue opportunities. Each finding is linked directly to the related equipment, job, or service agreement, ensuring consistent documentation and a complete view of profitability. Service managers can then track, quote, and convert opportunities from a central dashboard, helping you increase pull-through revenue, reduce admin work, and better manage service agreement performance.This feature is currently in Private Preview and has limited availability. If you’re interested in joining the Private Preview, please fill out this form
Single Financing Application Waterfall
Financing is now a more integrated experience in ServiceTitan’s new Field Mobile App, empowering technicians to manage everything from prequalification to funding in one place, so they can close more jobs faster. Learn more
Project Plan
Project Plan provides a centralized way to manage projects from initial planning through execution. Your project teams can keep projects on track with a holistic view of progress and hours spent on every phase, task, and job from a table or Gantt view. They can spot potential risks early and allocate resources effectively. This leads to fewer delays, stronger margins, and consistent, predictable outcomes across every project. Learn more
Daily Logs
Daily Logs provides contractors with a seamless way to capture and standardize field reporting. Foremen can easily log labor, equipment, material usage, delays, photos, and site notes in real time. Powered by Titan Intelligence, project managers get AI-generated summaries that provide a clear overview of daily activities, reducing admin overhead and ensuring no detail is missed. By centralizing logs within each project, contractors gain a single source of truth that strengthens communication, protects against disputes, and enables consistent updates for GCs. Learn more
Document Markups & Annotations
Document Markups & Annotations gives contractors collaborative tools to highlight, draw, add notes, and measure plans within the existing Document Management system. Real-time markups in both the office and field helps crews resolve questions faster, keep projects aligned with specifications, and improve communication across teams. This feature is currently in Private Preview and has limited availability. If you’re interested in joining the Private Preview, please fill out this form.
Reporting: Multi-Template Reports
With Multi-Template Reports, you can merge data from two templates into one comprehensive report, providing a 360-degree view of your business. This unified perspective helps you uncover deeper insights across departments, enabling smarter, more informed decision-making. Quickly access and combine data from different areas of your business to drive growth, reduce reliance on fragmented reports, and make data-driven decisions faster. Say goodbye to 3rd party solutions and disjointed, time-consuming workarounds — streamline your process and stay ahead of changes with powerful, unified data analysis in one place. Learn more.
Enterprise Hub: Tenant Groups
With Multi-Template Reports, you can merge data from two templates into one comprehensive report, providing a 360-degree view of your business. This unified perspective helps you uncover deeper insights across departments, enabling smarter, more informed decision-making. Quickly access and combine data from different areas of your business to drive growth, reduce reliance on fragmented reports, and make data-driven decisions faster. Say goodbye to 3rd party solutions and disjointed, time-consuming workarounds — streamline your process and stay ahead of changes with powerful, unified data analysis in one place. Learn more.
Fall 2025 Benchmark Report
Get valuable insights with the Fall 2025 Benchmark Report and see how your business did from July - September compared to similar businesses. You can also get key insights to help optimize business performance. Download the report by going to TitanAdvisor and clicking the link below your Titan Score. The residential version will be available November 3 and the commercial version on November 25. Learn more
Scheduling Pro: Smart Dispatch Fee
Smart Dispatch Fee automatically adjusts based on job type, capacity, and timing—helping you throttle demand during peak hours and prioritize higher-value jobs. It ensures your schedule stays balanced while capturing more revenue from every booking. If you’re interested in joining the waitlist for the Early Access, please fill out this form
Marketing Pro: SMS Campaigns in Autopilot V2 Standalone
Effortlessly engage customers with multi-channel SMS and email campaigns that can be launched in seconds. This update adds SMS campaigns to the Marketing Pro Autopilot Launchpad, giving you ready-made, proven campaigns that drive customer action across channels. Learn more.
Dispatch:
New Dispatch Board — Act faster with a smarter, more flexible Dispatch Board. Quickly search by technician, switch between vertical, horizontal, or weekly views, and dispatch in fewer clicks. Built mobile-first, it is responsive—on any device.
Job Holding Area — Stay organized and more efficient with a dedicated space for unassigned jobs. The new Holding Area introduces a dedicated timeline where dispatchers can place and manage unscheduled jobs—no more relying on “dummy techs” to hold the spot.
Activity Center — Stay on top of tech messages and job updates in real time. All alerts, notes, and status changes are centralized in one panel—filter by priority, respond instantly, and keep jobs moving without switching screens. Learn more about what’s new for Dispatching here.
Financing Application Management
Get control and visibility of financing applications in one place. The new Application Hub for Financing is an extension of the Financing Dashboard designed to give full control and visibility across the entire loan application lifecycle, from submission to funding. Teams can easily complete post application tasks like sales slips and authorizations. And with bulk actions and advanced filtering, managing multiple applications at scale is finally doable—and efficient. Plus, get a clear timeline of every loan with real-time updates, so you no longer have to chase down statuses or guess what’s next. With built-in audit trails, everyone is on the same page, from the technician to back office to customer support. Learn more.
Multi-Factor Authentication (MFA) - SSO & temporary passwords
You now have more ways to protect your business and make logging in easier. Enterprise Hub customers can enable Single Sign-On (SSO) to connect ServiceTitan logins with your existing identity provider—giving your team fewer passwords to manage and easier access control. Plus, MFA by temporary one-time password (TOTP) is now available, allowing employees to receive login codes by an authenticator app if they don’t have a US or Canadian phone number. Admins are fully in control of login protections through the MFA dashboard in Settings. These tools are available today—and they’ll help your business stay ahead as security expectations grow. Learn more under Job Planning and Management.
Bulk Scheduling and Rescheduling Appointments
Bulk scheduling and editing turns hours of admin work into minutes. Instead of creating or moving appointments one by one, you can now set up and adjust entire project schedules with just a few clicks. Skip weekends and holidays, shift dates when delays happen, and keep instructions and crew assignments consistent across every appointment. This means less time spent making changes, fewer mistakes, and more time keeping projects on track. Learn more under Job Planning and Management.
Recurring Visits on Visit Templates
Building service agreements shouldn’t mean repeating the same setup dozens of times. With recurring visits in Visit Templates, you can now define the cadence in a template, and automatically generate the full series of visits. Whether it’s a maintenance plan requiring a visit a month or quarterly, recurring visit templates eliminate repetitive data entry. This saves time spent building proposals, reduces manual mistakes, and ensures consistency across agreements. Learn more.
Adaptive Capacity
The next-generation capacity management engine designed to power your ServiceTitan operations. It unlocks the full automation and revenue-driving potential of your Pro Products. With real-time visibility into true capacity, predictive planning tools, and automated workflows, you can book jobs faster, prioritize the most profitable work, and keep your schedule full with less manual effort. Learn more and set up Adaptive Capacity today.
Simple Mode: View daily capacity insights faster with the new Capacity Reporting - Simple Mode: This mode helps you check job bookability and scheduled work hours without digging through complex data. Before, you had to navigate a dense, configurable report just to see if you were overbooked or had openings. Now, you can use a streamlined report with an Open Time focus and a Scheduled Work focus to support quicker decisions each day.
Audit Trail for settings and rules: Gain clarity and control over capacity management changes. New audit trail exports capture every update to Adaptive Capacity settings and rules—who made changes, when, and what values were edited. Exports include detailed logs of edits, full rule listings, and before/after values to support compliance and enforce best practices across teams. Get visibility into what’s new for Adaptive Capacity here
Inventory: Purchasing Approvals
Purchasing Approval Workflow gives you complete control over purchase orders, all without slowing down your team. Set spending limits, define approval thresholds, and keep every purchase aligned with budgets and compliance standards. Whether it’s a technician ordering parts, a project manager sourcing materials, or a purchasing manager reviewing requests across multiple locations, approvals are now automated and trackable in one platform. You’ll reduce unauthorized spend, eliminate manual back-and-forth, and create a clear audit trail for every purchase—all while keeping projects on schedule and finances on track. Learn more.
Fall 2025 Release Resources
Here are more resources to help you get the most out of the Fall release:
Release Highlights Video: The Blue Collar Nerd reviews all the highlights of the release in this video.
Release Overview Deck: Train your teams with an overview deck of the top features, at a glance. Download here.
YAWL (You Asked, We Listened): Within the Release Notes, we’ve noted all the features that we improved thanks to your feedback and guidance. Check out all these highlights, marked with a fancy cowboy hat icon, in the release notes.
And then finally, keep these resources handy as well:
