How to Build a Review-Based Culture in 6 Steps

HOSTED BY Travis Ringe • RECORDED ON January 23rd, 2020

How to Get More 5-Star Reviews

We all know how crucial online reviews are to the success of your service business. In fact, 93% of consumers use reviews to determine if a local business is “good” or “bad” (BrightLocal) with 3.3 being the lowest star rating they would consider engaging with (Podium). 

Just ask Travis Ringe of ProSkill Services. 

Since opening their doors in 2009, Travis and the rest of his team have accumulated a total of 2,888 5-star Google reviews, 544 5-star Facebook reviews, and 91 5-star Yelp reviews. The result? 

$14M in revenue in 2019 while spending less than 4% of revenue on Marketing over the last 10 years. Join us Thursday, January 23rd at 10am PT to hear Travis’ best tips and tricks for creating a stellar online reputation that will distinguish your business from your competitors.

What you will learn:

  • Create a brand that resonates with the modern-day homeowner.

  • Embed the health of your online reputation into your company culture.

  • Train your CSRs and Dispatchers to set up every job for success.

  • Coach your technicians to mitigate negative reviews in real-time.

Meet your speaker

Travis Ringe

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