CSRs are the backbone of our industry—juggling incoming calls, scheduling jobs, handling upset customers, and coordinating with techs. But what does a day in their life really look like? In this webinar, we’ll walk you through a typical day from morning chaos to evening wrap-up, showing where the biggest stress points are—and how to solve them with training, ServiceTitan features, and Pro Products.
Join ServiceTitan’s Angie Snow and Brittany Burgess - two industry pros with years of experience working with call centers - as they share tactics and strategies to make the day smoother and every call count.
Throughout, you’ll discover ServiceTitan features that map directly to the real challenges your CSRs face by the hour as well as how Pro Products like Contact Center Pro can transform the call center experience.
