ServiceTitan blog.
Get the knowledge and inspiration you need to run your home and commercial service business better.
Top 15 Plumbing YouTube Channels for Industry Professionals
As a commercial and residential plumbing contractor, whether you’re an owner, manager or a solo everyday professional, you know how difficult it can be to stay on top of things, keep abreast of trends, and learn new tips and tricks from fellow pros.You want to grow your plumbing business, market it well, and be aware of all the trends affecting the plumbing industry.
12 Plumbing Technology Trends to Know for 2020
As a plumbing company, you want to offer your customers the best products and services to keep their plumbing systems running safely and efficiently. That means being in the know about new plumbing technology trends to better guide today’s tech-savvy residential and commercial clients. Smart home (and business) devices, including smart plumbing products, continue to rise in popularity
15 Best Plumbing Apps for Contractors in 2020
Smartphones and tablets are not just for fun anymore. These devices have become essential tools for large corporations and independent contractors alike. Plumbers can greatly benefit from having the right apps on their mobile devices. But with so many options out there, it can be hard to choose.
The Pitfalls of Most Pest Control Software for QuickBooks (and How to Avoid Them)
ServiceTitan’s field service management software for pest control companies offers seamless integration with QuickBooks that is designed to grow with their business, using Sync-As-You-Go technology to become faster, more efficient, and more accurate over time.
How Plumbing Estimating Software Improves Bidding and Facilitates Faster Growth
Looking for plumbing estimating software? Take an in-depth look at how ServiceTitan is a better field service management solution to automate processes, streamline and improve bidding, and jumpstart business growth — while keeping your teams organized and on the same page.
A Plumbing Sales Training System That Increases Your Average Ticket Prices
One of the most common concerns we hear from plumbing contractors is that their average ticket prices are lower than they’d like them to be. Some plumbing business owners are leveraging sales training programs to help their techs improve at sales.
21 Best Tools for Plumbers in 2020
Plumbers tend to be technically inclined and good with their hands, but they also know when and how to use the right tools. They must navigate an array of issues, health hazards, and tiny, dank spaces to best serve homeowners with long-lasting plumbing solutions. Below, we take a look at the 21 best tools for plumbers to service the modern homeowner.
Inside a Plumber’s Van: Maintenance Tips and Best Practices for Plumbing Van Setup
Keeping a plumbing van properly organized can prove difficult. Between a busy schedule and a stockpile of tools, plumbing van organization creates a major pain point that may disrupt productivity and safety. We interviewed industry leaders about their best plumbing van storage ideas.
How to Sell Franchise Rights To Your Plumbing Business
It’s no secret essential home services are in demand now more than ever. If you’ve met with success as you’ve grown your plumbing business, strategic expansion through a plumbing franchise may be the right move for you. At its most basic, franchising allows the sale of franchise rights of your company’s name and business model to independent investors, usually within a certain territory. Those who buy a franchise pay your company an initial fee, and then ongoing royalties.
12 Top Plumber Advertising Strategies for Plumbing Lead Generation in 2020
The technical side of operating a plumbing company—installing, maintaining and repairing kitchens, baths and sewers lines in homes and businesses—is your primary skill set. That expertise got you into business, and keeps you in business. But to efficiently run a business and let the community know about your expertise, marketing managers also need to know the keys to great plumber marketing. The only way to connect your top-notch team of technicians with potential customers is an effective plumbing advertising campaign.
Top 12 Plumbing Industry Trends of 2020
Technology weighs heavily in this year’s top plumbing industry trends, from growing demand for smart homes to pipes that tell on themselves when they spring a leak. Consumers increasingly ask the plumbing industry for green living products, ways to reduce water usage and recycle water, and for touchless plumbing fixtures. The combination of technology and customers’ environmental concerns opened new opportunities for the plumbing industry to expand into heating and cooling, lawn sprinklers, and other home mechanical systems.
Plumbing Pricing Guide: How to Price Plumbing Jobs for Maximum Profitability
Like most business owners, plumbing contractors tend to assume that the more work they get, the more money they’re going to make. Unfortunately for plumbers, the opposite is frequently true. Having completed their busiest year ever, the owners of plumbing companies all too often discover that rather than sitting in the catbird seat—where they ought to be—they find they’re actually looking at a huge loss.
Plumbing Insurance: What Every Plumbing Business Owner Needs To Know
It takes a lot of work and oversight to run a plumbing business. Whether you’re starting a company from the ground up or expanding your services and looking for additional coverage, it’s key to find the right plumbing insurance to mitigate risk and provide financial protection. Plumber insurance is beneficial in other ways, too, as it gives customers assurance your company is financially backed in potential unforeseen events, such as an accident, property damage, or injuries related to the job.
Top 29 Best Plumbing Blogs and Resources For Industry Pros in 2020
Even the best plumbing professionals find the internet crowded and a little intimidating these days, with everyone claiming to know how to master the technical, marketing and lead-generation game for home services. As a plumbing company owner, you want your team to succeed and stay competitive. But with plumbing services in high demand, there’s little time left in the day to sift through hundreds of articles, interviews, and so-called industry "experts" to find genuine, reliable insight.
8 Expert Tips For Creating the Best Plumbing Websites
When customers need a plumber, they usually need one quick—and the best websites for plumbers offer what potential customers need, right at their fingertips. Does your plumbing website include the best features to generate new online leads? We talked with experts in plumbing and essential home services to find dynamic examples of the best plumbing websites and how key features can translate into revenue for your company.
Plumbing Marketing Guide: 15 Tips and Strategies to Build Your Plumbing Business
Leaky faucets, clogged drains or broken water lines? No problem, your plumbing business handles it all. Next comes trying to increase net profits through plumber advertising, which requires a completely different plumber marketing skill set. Are you up to the task of plumbing company marketing? In today’s digital world where online shopping reigns supreme, plumbing companies must be masters of their trade as well as conquer plumbing advertising if they want to stand out in a competitive online marketplace for home services.
How to Grow a Plumbing Business in 2020, The Ultimate Guide
Learn plumbing business tips, plumbing marketing ideas, and everything in-between from industry experts who built their own multimillion-dollar home service companies. Plumbers provide an essential service, in good times and bad. Your plumbing company keeps a vital mechanical system working properly in homes and businesses, providing access to clean and running water to maintain public health and general well-being.
10 Proven Strategies to Get More Plumbing Leads in 2020
Plumbers depend on plumbing leads to book more appointments, gain new customers and close more sales. More plumbing job leads equals better net profit. Finding the best way to get plumbing leads in today’s digital world means meeting your customers online and taking strategic steps to make sure your plumbing brand stands out in an increasingly competitive online marketplace.
21 Best Tools for Plumbers in 2020
Plumbers tend to be technically inclined and good with their hands, but they also know when and how to use the right tools. They must navigate an array of issues, health hazards, and tiny, dank spaces to best serve homeowners with long-lasting plumbing solutions. Below, we take a look at the 21 best tools for plumbers to service the modern homeowner.
The Essential Plumbing Podcast List for Contractors
Are you ready to work on your plumbing business instead of in it? Have you spent years crawling around on your hands and knees to fix routine residential plumbing problems, only to hear more creaks and groans emitting from your aging body than the pipes? Plumbers are certainly in demand, as the Bureau of Labor Statistics reports an average 14 percent expected job growth over the next 10 years. Now’s the time to take your plumbing company to the next level by hiring more techs to do the work, freeing you to get caught up on plumbing industry news, and learn new plumbing business tips to grow your business.
ServiceTitan Helps Turn Small New Jersey Plumbing Outfit into Million-Dollar Company
Ron Davis learned to be a mechanic while serving in the Army. When he returned home, the military veteran tried his hand at selling cars, insurance and a few other things before deciding he wanted to work in the home services industry to better support his growing family. Davis chose plumbing, he says, because he thought he could pick up the trade quickly and start his own home services company sooner. Unlike many plumbing entrepreneurs, Davis had a simple reason for wanting to be his own boss. “Initially, it really wasn’t to grow large and build this big powerhouse company,” he says. “It was really to spend more time with my kids.”
10 Essential Plumbing Invoice Tips | Free Template
Are lost or missing invoices clogging up your plumbing company’s cash flow? Do you spend too much time each month chasing down this plumbing receipt or that plumbing invoice, only to find payments still don’t add up? We know it happens. Plumbing techs lose invoices, especially when they’re still carrying around a clipboard and crafting a customer’s plumbing bill with pen and paper. Some techs may find your plumbing invoice template too complicated and choose to do their own thing. As the owner, you’re trying to run a business and turn a profit, so every plumbing service invoice matters.
No More Digital Downtime for Big B’s Plumbing, Thanks to ServiceTitan
Transitioning from commercial and new construction plumbing to a residential service-only model four years ago, Big B’s Plumbing knew it was time to move from the pen-and-paper method to a modern software program if they wanted to grow and run the business more efficiently.
Meet America’s First Black Female Master Plumber
In honor of Black History Month, ServiceTitan’s Evan Young and Mandy Howard sat down with Adrienne Bennett—the first black female to become a master plumber in North America—to learn more about her start in the trades and how she achieved her success in a male-dominated industry. Born in Chicago, Adrienne grew up middle-class in 1960s Detroit. She went on to study metallurgical engineering at Lawrence Tech, but it wasn’t until the 1970s that Adrienne’s journey in the trades got its start...
Plumbing Bidding Guide: How to Create Quality Plumbing Estimates for Residential Customers
Accurate residential plumbing estimates are the heartbeat of your business. Being able to fairly price your services and present the proposal to the customer can turn a higher percentage of leads into jobs. If you’ve estimated correctly, those proposals can also lead to more income, and more profit for your company. But handling those residential plumbing calls and estimating the cost for the consumer is complicated by a number of factors: The initial contact is almost always prompted by an active plumbing problem or plumbing emergency, which can result in costly repairs. Because there’s a problem, the customer is already likely to be frustrated or upset. The customer may not know how much professional plumbing services should cost.
Create a Plumbing Pricebook Your Techs Can Understand
Plumbers are consistently in high demand. Nearly every plumbing job is an emergency and needs to be fixed right away, and most plumbing companies stay busy year-round with no downtime or slow season to clear their own drains. Help your trained plumbing technicians manage the demand overflow from customers out in the field by creating a plumbing pricebook guide they can easily understand.
Women in Plumbing: Forging New Paths in a Male-Dominated Trade
When you think of a plumber, what comes to mind? A worker in a jumpsuit, a belt heavy with tools slung over their shoulder, ready to crawl into the dark corners of our homes to fix a leak? And they're almost certainly a man, right?
7 Thanksgiving Plumbing Tips to Share with Customers
If you’re a professional plumber, then you already know that Black Friday, the day after Thanksgiving, is [the busiest day](https://abcnews.go.com/Technology/plumbers-busiest-day-friday-thanksgiving/story?id=12238140) for residential plumbing companies. It’s easy to see why: Thanksgiving means that many families are experiencing bustling activities in their kitchens and visiting guests usually means there’s a greater demand on our bathrooms, as well.
4 Plumbing Management Tips for the Modern Service Company
Whether it’s competing with licensed technicians who are simply handymen or do-it-yourselfers looking to save money, the plumbing industry is facing major changes—and challenges. It’s become increasingly difficult for industry pros to stand out among all the options available to the modern-day consumer and many companies are wondering what they can do maintain homeowner interest.