Ever Wonder Where Exactly Your Technicians Are?

Lawrence LloydJune 27th, 2016
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Tiger Plumbing, Heating, Air Conditioning and Electrical Services used to have to guess where its technicians were at any given time. That was before Tiger enlisted the joint services of ServiceTitan and TomTom Telematics.

The integrated TomTom Telematics and ServiceTitan system provides complete visibility into where Tiger's vehicles are and what its technicians are doing. Dispatchers are also able to send jobs directly to the TomTom device in the vehicle. “We’ve moved to a much more efficient workflow throughout the day,” said Todd Kiefer, Tiger's general manager. “We’re now able to dispatch techs within 10 miles of their last job, cutting way down on travel time and fitting in more jobs.” He estimates that techs are able to complete two to three more jobs every day.

ServiceTitan is a comprehensive software solution built specifically to help home service companies streamline their operations, boost revenue, and substantially elevate the trajectory of their business. Our comprehensive, cloud-based platform is used by thousands of electrical, HVAC, plumbing, garage door, and chimney sweep shops across the country—and has increased their revenue by an average of 25% in just their first year with us.

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