Pool service apps help to bridge the communication gap between on-site tech and the back office staff, allowing technicians to access vital information without being distracted by calls.
Below, we’ll cover 11 pool service company apps in three broad categories, each impacting different aspects of the pool cleaning/pool maintenance trade.
Pool service business apps: Helps field techs perform core business functions.
Pool business calculator apps: Provides calculations for pool tasks.
Utility pool business apps: Assists technicians with extra tasks that impact service delivery.
The list below also contains our all-in-one pool service management software solution, ServiceTitan, which includes multiple tools for managing and optimizing your entire operations from anywhere. We’ll reveal its many digital tools for streamlining marketing, inventory management, work orders, scheduling, dispatching, customer management, etc.
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Pool Service Business Apps
Pool service business apps help pool company owners handle tasks related to their daily operations. Field technicians also use them to handle business tasks such as invoicing, verifying customer data, etc.
Based on our research, the following are the best pool service business apps:
ServiceTitan Mobile
Hydroscribe’s Mobile App
Skimmer Pro
Pool Brain
ServiceTitan® Invoice Generator
1. ServiceTitan Mobile
ServiceTitan Mobile is cloud-based, comprehensive software for home service providers, including pool service companies. Its mobile version is compatible with Android, iOS, and tablet devices.
This user-friendly mobile platform allows businesses to manage their operations in the field and from the office. Empowering field technicians with this application helps them accomplish the following tasks:
Arriving fully informed
ServiceTitan Mobile gives technicians direct access to all customer information the service professional collected during the intake call, including names, contact information, addresses, etc. They can also listen to the call recording to identify any information the CSR might have missed or clarify customer concerns and any ambiguities before arriving at the job site.
With unrestricted access to ServiceTitan’s CRM, techs no longer have to carry pieces of paper or divide their attention between the job and repeatedly calling the office to clarify details. Every customer's information is literally in their hands.
Finally, customers can track any technician assigned them using ServiceTitan’s built-in GPS tracking system. This reassures the customer that the company has already taken action to fix their issue and eliminates the need to keep pacing around. Customers can also use their knowledge of the tech’s exact arrival time to plan the rest of their day to accommodate the appointment.
Detailed knowledge of every job history
With ServiceTitan’s Mobile App, technicians can access an account’s entire service history, including a list of previous services, past invoices, voice memos, photos, additional notes, etc.
Such detailed history empowers techs to immediately recognize regular customers to provide more personalized service and relate more deeply with them. Techs can also use the information provided to accurately predict customers’ needs and upsell them a relevant offer, increasing their close rates and growing revenue.
No missing paperwork
Clipboards and paper-based customer management systems often get lost easily and are vulnerable to destruction by water, fire, etc. Unfortunately, this results in missed appointments and job delays, eventually producing disgruntled customers.
Additionally, it’s hard for techs to remember to complete multiple paper documents while finding a solution to the customer’s issue. Incomplete paperwork leads to inaccurate customer records, which can cause the company to lose potential revenue through billing errors.
ServiceTitan solves all that by centralizing all customer records in its cloud-based platform, which technicians can access from their mobile tablets.
You can also program the system to automatically trigger forms to appear at specific points of the job cycle to ensure techs complete the relevant paperwork with accurate information.
Easily create estimates
ServiceTitan Mobile allows business owners to implement price and product updates across the entire system from one location. Technicians can view these updates in real time and use them to create tiered estimates with the latest high-quality product videos and images sourced directly from the manufacturer.
This ensures techs charge the correct prices, avoid selling out-of-stock products, and answer customer queries using accurate information.
Easily spot opportunities
Technicians are your number one salespeople since they interact directly with customers and can earn their trust. However, technicians can only sell if they spot opportunities to craft sales pitches.
ServiceTitan empowers technicians to review a customer’s property information, such as swimming pool size, chemical readings, depth, surrounding landscape, etc. This information allows them to spot sales opportunities quickly.
Keep your pricebook tidy
It’s hard for technicians to sell with a cluttered pricebook with outdated prices and photos.
With ServiceTitan Pricebook Pro, you can maintain an organized pricebook with upgrades and recommendations. Techs and office staff can access the system from desktop and mobile devices.
Suppose you already have a pricebook you don’t want to discard. You can easily import it into ServiceTitan and transfer all your data and information from the old system.
Provide a seamless checkout experience
Today’s customers are used to shopping online. ServiceTitan takes advantage of this familiarity by allowing techs to switch to an interface resembling conventional shopping applications when promoting multiple service tiers to customers.
Customers familiar with online shopping platforms can easily scroll through the various options and select one that suits their budget. This puts customers in charge of the process instead of listening to sales pitches they already dislike.
Close more sales in the field
ServiceTitan Mobile streamlines the sales process by allowing pool techs to collect cash and online payments. They can use the tablet’s built-in camera (or a swiper for cards) to capture check and credit card payments.
ServiceTitan Mobile also allows them to redirect customers to a unique Customer Portal tailored to their needs.
Such streamlined checkout processes help pool companies avoid chasing down payments later and waiting days and weeks for payments to clear. This makes it easy to maintain a stable cash flow.
Ready to enjoy the features highlighted above? You can book a demo, after which ServiceTitan’s support staff will help you implement the software company-wide remotely or physically. We do this to ensure you derive maximum satisfaction by using all the software’s features and quickly recoup your initial investment in the software.
For example, during the COVID-19 pandemic, ServiceTitan helped Clear Tech Pools implement the software across the company. It was a seamless process, which helped the company derive benefits from the software immediately.
Sabrina Lesperance, manager of Clear Tech Pools, says, “It’s a great product.”
“It was the best choice. And the help they gave us—and everything they did allow us to do this remotely—was awesome.”
Recommended reading: find out how to write a business plan for growing your business.
2. Hydroscribe’s Mobile App
iOS and Android – $4/month charge for each extra ID.
This application allows technicians to log, record, and submit vital job-related information, such as the parts and amount of chemicals used, even in areas without cell service.
It also has web-based software pool service companies use to automate and streamline their job management process. Users can generate invoices, create estimates, and schedule pool service jobs.
Hydroscribe’s mobile app grants one free user ID, with the option to pay $4 monthly per additional sign-in.
3. Skimmer Pro
iOS and Android – $1 to $2 per serviced location
This is the mobile version of the cloud-based Skimmer pool field service management software.
Techs can upload up to 20 images of a pool’s environment and equipment directly to the customer’s profile, alongside custom captions for context and future reference. Technicians use this feature to accurately document their progress on each job, ensuring a complete customer service history.
Skimmer Pro’s mobile app also gives technicians access to pre-created universal or custom checklists indicating the specific tasks for each route stop. After completing each job, the application automatically emails the checklist to the customer, indicating that all pre-agreed tasks were completed.
This ensures techs complete the agreed scope of work, increasing customer satisfaction.
Techs can also add the items needed for a specific job to a shopping list, which back-office staff can use to create purchase orders. This lowers job delays and lead times.
Finally, 24/7 customer support is available to resolve any challenges, even when you’re on the go.
4. Pool Brain
iOS and Android – $10 for unlimited office users plus $55 per tech
Pool Brain is an all-in-one pool service software with a mobile app that helps companies automate job management on the go.
This solution allows users to sign in without a username, password, or cell signal. Once the tech returns to an area with cell coverage, every job detail and update syncs automatically to the cloud-based system.
Techs can create reports viewable on the web platform, upload photos, send pre-arrival messages to customers, and access their entire service history. Pool companies can also give customers—especially property management companies—access to a custom portal containing their entire service history.
This helps techs prepare for the job and demonstrates transparency, boosting customer satisfaction.
Furthermore, technicians can create quotes annotated with pictures and special labels. Once a customer approves the quote, it immediately becomes a job that dispatchers can assign to any tech.
Pool Brain’s app minimizes field service errors in two ways.
First, technicians can use the app to determine the amount of chemicals a pool needs by simply inputting the chemical readings. Second, new pool techs can use guided workflows and templates to get up to speed with the job and determine which stage of the job cycle each form belongs to.
These features allow pool company owners to send any technician to carry out a project, regardless of their experience or knowledge level.
Finally, Pool Brain has very responsive customer support.
5. ServiceTitan® Invoice Generator
Empowering techs to create invoices independently in the field has many advantages. However, doing it manually increases the potential for errors, reduces their time on the job, and leads to branding inconsistencies.
ServiceTitan’s Invoice Generator eliminates the challenge of manual invoicing by providing techs with a professional-looking template. The template has all the required fields, such as the prices, customer’s name, due date, and technician name.
Therefore, techs can create error-free professional invoices that align with your branding in seconds. This facilitates invoice consistency, which allows office staff to identify errors (if any) quickly.
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Pool Business Calculator Apps
This category of pool service applications contains essential formulas that pool techs can use to perform pool calculations, such as pH level adjustments, pump flow rate, and chemical dose.
We identified the four top pool business calculator apps after researching and discussing them with pool company owners:
ServiceTitan® Labor Rate Calculator
Pool volume calculator by All American Pool Company
Pool calculator by Ximera Business Solutions
Pool water calculator by Ignenion Productions
1. ServiceTitan® Labor Rate Calculator
Setting the right prices that factor in technician wages, other operational costs, and preferred profit margins is pivotal to running a successful pool service business.
ServiceTitan’s Labor Rate Calculator helps you determine the profitable hourly rate to charge for your services, considering business metrics like overhead, headcount, and billable hours. This ensures you remain profitable while delivering quality service.
2. Pool Volume Calculator by All American Pool Company
Free on All American Pool Company website
Need help determining the precise amount of chemicals required to maintain an optimum pool water chemical balance? The pool volume calculator uses a pool’s shape, size, and depth to compute the precise amount of chemicals required for any swimming pool. Simply input your pool’s dimensions, and the tool will automatically recommend the appropriate chemical dosage.
3. Pool Calculator by Ximera Business Solutions
This calculator from Ximera Business Solutions helps pool equipment retailers and techs determine the perfect pump and filter combination a pool needs, given its dimensions. This helps circulate the pool water consistently, preventing chemical imbalances and algae or bacterial growth.
The software only has an Android version.
4. Pool Water Calculator by Ingenion Productions
Designed for experts, newbies, and DIY enthusiasts, this pool calculator helps determine the correct dosage of multiple pool chemicals. The application also displays the user's pool water quality history using clear, interactive graphs highlighting trends and potential problems. This allows users to take proactive steps to protect their pool.
Utility Pool Business Apps
Utility pool business apps optimize and automate routine, time-consuming pool service tasks. This frees up time for technicians to focus on more productive tasks that significantly impact exceptional customer service delivery.
Here are two utility pool business apps:
ServiceTitan® Flow Rate Calculator
ServiceTitan® Pipe Volume Calculator
1. ServiceTitan® Flow Rate Calculator
This application calculates the flow rate, considering the pipe diameter, length, and cross-sectional area. It also factors in the water’s velocity and volume and allows you to convert results into multiple units.
Using this application, technicians can avoid time-consuming manual calculations and arrive at accurate flow rate results.
2. ServiceTitan® Pipe Volume Calculator
ServiceTitan's Pipe Volume Calculator uses a pipe’s inner diameter and length to calculate the exact volume of water it can carry. It can also determine the weight of water contained in a pipe, given variables like the water's volume and density.
This eliminates time-consuming manual calculations and reduces the risk of material miscalculations.
How to Choose The Best Pool Business Apps for Your Needs
Considering the numerous applications available for multiple use cases, it’s advisable to use the following criteria to pick one relevant to your needs:
Use cases: Pick an application relevant to the problem you need to solve. For example, you’ll need an invoice generator if techs make invoicing mistakes.
Ease of use: Any application you pick should be easy to learn and have an interface that even non-technical people can use and understand easily. It should also have tutorials, detailed user guides, and an active helpdesk.
Features: Ensure your chosen application has the necessary features and functionality to address your needs. You can confirm this from its website, online reviews, or by asking fellow business owners who have used the application.
Over to You
Beyond the typical pool tools like pressure washers and skimmers, you must empower your techs and back-office employees with the right applications to streamline tasks and minimize human errors.
ServiceTitan empowers technicians with an application that helps techs arrive informed at job sites, close deals in the field, and complete paperwork. It also integrates with other ServiceTitan tools for growing your company.
ServiceTitan is a software solution that pool companies use to run their business more efficiently by automating essential processes like invoicing and customer management. Join over 100,000 contractors nationwide who use the platform to boost revenue.
ServiceTitan Pool Service Software
ServiceTitan is a comprehensive pool & spa service software solution built specifically to help service companies streamline their operations, boost revenue, and achieve growth. Our award-winning, cloud-based platform is trusted by more than 100,000+ contractors across the country.
