Productivity • Marketing • Management • 39 minutes

Grow Out of Your Seat: Scaling Leadership Opportunities in Your Business

June 6, 2023

Episode Overview

Alyssa Rogers revels in being the “hype woman” for Rogers Heating & Cooling

There’s much to promote and plenty to be proud of: In five years, the company grew from three employees to 32–and boosted sales tenfold.

She’s vice president of the family business she and her husband, Joey, run in the small town of South Boston, Virginia. Alyssa is also the biggest booster and most enthusiastic supporter of her homegrown team.

“It's an honor to have these people surrounding us,” she says. “And so is getting to see their smiling faces every day. It’s just really amazing for me in helping them achieve their goals.”

Rogers preaches the practice of helping people “grow out of their seat.”

Just what does that mean? It represents a process of setting goals for employees and advancing up the company ladder. This applies to everybody–even if you enter the company with no previous trade experience.

“I want everyone to know that they need to open up opportunities to others,” Rogers says. “Almost our entire leadership team came here with zero experience in the trades. And here we are three years later, some of them are leading departments.”

Growing out of one’s seat goes hand in hand with a collaborative process that’s in place at Rogers Heating & Cooling.

“We have to surround ourselves with people that know more than we do so we can grow,” Rogers says. “Then we need to make sure that we're sharing that with our team and providing them the opportunities to grow. I don't always see that in the corporate world.”

Rogers views employment at her workplace as more than just joining a company. Rather, it’s more like joining a movement. She’s emphatic that assisting people with little or no experience is a recipe for success.

And she’s more than happy to share her recipe.

Alyssa Rogers recently joined ServiceTitan’s Jackie Aubel as part of Season 8 of the “Toolbox for the Trades” podcast, which included Rogers’ thoughts on:

  • (5:52) Branding and finding leaders in a small town.

  • (14:40) Why personal goal-setting matters for your team.

  • (20:10) How networking opens up new opportunities.

  • (30:40) Podcasting as a local recruiting tool.

  • (34:37) The benefits of being a “hype” person.

To hear more stories from the trades, subscribe to Toolbox for the Trades on Apple Podcasts, Spotify, our website, or anywhere you get podcasts.

Related Videos

About ServiceTitan

ServiceTitan is a comprehensive software solution built specifically to help home service companies streamline their operations, boost revenue, and substantially elevate the trajectory of their business.

Our comprehensive, cloud-based platform is used by thousands of electrical, HVAC, plumbing, garage door, and chimney sweep shops across the country—and has increased their revenue by an average of 25% in just their first year with us.

Ready to learn more about what ServiceTitan can do for your business?

More episodes

Operations • 28 minutes

How Outsourcing the Permit Process Leads to Greater Efficiency

Ian Jacoby's company streamlines the permitting process for businesses, saving contractors...

Management • Operations • Productivity • 42 minutes

How Remote Teams Influence Productivity in the Trades

Pink Callers CEO Michelle Myers pioneered remote team collaboration and consistently innov...

Industry Insights • 55 minutes

Become That Voice for Others: Normalizing Mental Health in the Construction Industry

Jennifer Massey and Raffi Elchemmas are leading efforts in industry trade organizations to...

About the Show

Toolbox for the Trades is a podcast where top service professionals share the tips, tricks, and tactics they use to succeed in their industry. Hosted by Jackie Aubel, this podcast is brought to you by ServiceTitan—the leading home and commercial field service software.

Episodes will feature stories and strategies to help contractors grow and scale their service business.

Get on the show!