All Industries, Product Announcements

What’s New in the Summer 2024 Release

July 9th, 2024
3 Min Read

In our Summer 2024 release, ServiceTitan is excited to roll out a series of new features and enhancements that make it even easier to drive higher levels of operational efficiency, control, and accuracy across your business.

Dispatchers can manage teams on the Dispatch Board the way they want, with fully customizable order of teams and technicians. Accountants have more control over accounting periods, and can streamline accounting workflows and minimize errors with new Journal Entries, Touchless Integration, and Audit Trails.

Also, Marketers can now easily send promotional offers by text message, with campaign automation in Marketing Pro that also help ensure compliance.  

We have also released new features for our Commercial customers that improve efficiency and deliver more accurate insights into the profitability of your service agreements. With Service Tasks, you can now provide more accurate cost estimations by adding exact materials and services to the scope of work. For those using ServiceChannel, completing work orders can now be done in half the time.

Here are our top highlights from the Summer 2024 release:

Dispatch: Teams Management

Increase operational efficiency by enabling full customization on the order of teams and technicians seen on the Dispatch Board. 

Accounting: Accounting Periods, Journal Entries, Touchless Integration and Audit Trails

Get more control, save time, and ensure financial accuracy with new accounting  features that let you export your financials to the accounting software of your choice, export your journal entries quickly to QuickBooks Online and Intacct, automate the month-end close process, and track changes through detailed logs.

Marketing Pro: SMS Marketing

Get more leads with fully-integrated and compliant SMS text marketing that features advanced targeting leveraging ServiceTitan data and end-to-end attribution. 

Service Agreements: Service Tasking

Improve efficiency by adding a checklist of the exact materials to use and services to be performed on equipment in a given visit to produce more accurate cost estimations and guide your technicians on the exact steps to take. 

Integrations: ServiceChannel

Complete ServiceChannel work orders in half the time with the ability to accept, schedule, and execute them in ServiceTitan while all the details automatically sync back to ServiceChannel. 

A few of the features highlighted above are here thanks to your feedback and guidance as part of our YAWL (You Asked, We Listened) program and are also marked in the Release Notes. In addition to Teams Management and Accounting Periods, other YAWL features of note include:

To dive deeper into the ST-70 release, check out the resources below:

Related posts