

Plumbing, HVAC, Electrical, AI Virtual Agent, Operations
No Missed Calls: What That’s Worth to Brothers Plumbing
For decades, Brothers Plumbing called every customer back. Less than 3% of after-hours calls ever became jobs. It wasn't for lack of trying but because customers simply don't ...


Plumbing, Success Story, Operations, Residential
Richard's Plumbing's Titan Advisor Excellence Win Started with One Question: Are You Really Using ServiceTitan?
A banking background taught Josh Moree what software could do. At Richard's Home Services, he set out to prove it — and nearly doubled the company's revenue.


All Industries, Business Tips, Industry Insights, Management, Residential
Why your payroll takes too long, and how to fix it
A room full of contractors admitted payroll takes them a full day. Jessica Woodruff Smith says a simpler per-job structure inside ServiceTitan cuts that down — and keeps techs...






