LIVE WEBINAR

How to Boost Customer Confidence With Estimates

January 28th 2021

9:00 am (pst)

Guest speakers
Vanessa Gonzales

Co-Owner, Co-Founder

Albuquerque Plumbing, Heating & Cooling

Eddie McFarlane

VP of Learning & Development

Haller Enterprises

Joe Crisara

Owner

Contractor Selling

Justin Armendariz

Founder & CEO

Better Future Facilities

You might work in the trades because you are naturally handy, but did you know that communicating with customers is one of the most important tools in your toolbox?

Whether you are explaining a simple fix or offering several estimate options for a more complex job, your ability to keep the customer informed is crucial for success. Joe Cunningham is a lifelong tradesman whose mission is to help fellow home service professionals improve customer interactions and loyalty with communication techniques that any business can implement.

Join ServiceTitan and Joe to learn how you and your techs can communicate clearly with your customers so that they turn into lifelong clients that help you grow your business.

What you will learn:
  • How to build trust with your customers using multiple estimates or proposals

  • How to communicate problems and solutions to your customers

  • How clear communication impacts your overall revenue and business health

  • Plus, how updates to ServiceTitan’s Estimate Templates makes the whole process easier