LIVE WEBINAR
How to Boost Customer Confidence With Estimates
January 28th 2021
9:00 am (pst)
Guest speakers
Vanessa Gonzales
Co-Owner, Co-Founder
Albuquerque Plumbing, Heating & Cooling
Full bio
Eddie McFarlane
VP of Learning & Development
Haller Enterprises
Full bio
Joe Crisara
Owner
Contractor Selling
Full bio
Justin Armendariz
Founder & CEO
Better Future Facilities
Full bio
You might work in the trades because you are naturally handy, but did you know that communicating with customers is one of the most important tools in your toolbox?
Whether you are explaining a simple fix or offering several estimate options for a more complex job, your ability to keep the customer informed is crucial for success. Joe Cunningham is a lifelong tradesman whose mission is to help fellow home service professionals improve customer interactions and loyalty with communication techniques that any business can implement.
Join ServiceTitan and Joe to learn how you and your techs can communicate clearly with your customers so that they turn into lifelong clients that help you grow your business.
What you will learn:
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How to build trust with your customers using multiple estimates or proposals
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How to communicate problems and solutions to your customers
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How clear communication impacts your overall revenue and business health
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Plus, how updates to ServiceTitan’s Estimate Templates makes the whole process easier