Turn Your Call Center Into a Profit Center

February 9th 2023

Guest speakers
Angie Snow

Principal Industry Advisor at ServiceTitan and shop owner


What you will learn:
  • How ServiceTitan features and Phones Pro can train your CSRs and dispatchers to have a sales mindset

  • How to boost customer experience from the moment they dial your number

  • Make outbound calls easily and with more confidence

  • Establish your key call center metrics and set goals to improve performance

On this webinar, learn how you can empower your CSRs to increase their booking rates and dispatchers to maximize revenue by turning them into sales pros. CSRs are the voice of the company and need to make a great first impression on your customers because every time the phone rings, that call has the potential to grow and multiply your business.